Ban

A ban is a form of account suspension that can occur when a player violates the Terms of Use or Community Standards on Roblox. Players are typically given warnings on their first few offenses, and the number of warnings a user can obtain before getting an actual ban varies. If the violation is serious, such as phishing, scamming, adult content, hacking, game theft, or violation of federal law, accounts can be deleted without any prior notices or commands.

Players who receive a moderation action while in-game are kicked and receive Error Code 273. Attempting to reconnect will change the error to Error Code 769.

Roblox also moderate accounts based on international law. Previously, they only issued moderation actions on accounts that violated US federal law; however, after Roblox was banned in the United Arab Emirates (presumably for failing to moderate accounts according to their laws), Roblox now moderates accounts based on the laws of other countries. For example, users can now request to have their accounts and all information about them deleted, and Roblox may issue moderation actions on accounts that refuse to comply with EU privacy laws.

Additionally, a player can receive a ban from an individual game, however this ban is only carried out by a game moderator or anti-exploit plugins, not by a Roblox administrator. An admin command script is often used to carry out these bans.

Players are unable to view the profiles of deleted accounts. However, a bug on January 15, 2014, gave users access to view terminated account profiles. According to a forum reply by, administrator announced the bug was an update, but the announcement was probably deleted to prevent the spread of further misinformation about the change.

Ban levels
Bans can be severe or minor depending on the offense. Users can be banned for different lengths of time.

Users who violate Roblox's Terms of Use will be given one of these bans. These can range from in-experience bans to permanent IP bans.

Before the 14-day ban was removed, when someone receives a termination, the top might state that their account has been suspended for 14 days.

Current bans

 * In-experience ban: A user is kicked and/or banned from an experience by its administrators via admin command scripts.
 * Warning: A user can get back into their account right away if they agree to the ToU. This level is sometimes used to provide users with feedback about their creations.
 * 1-day ban: 24 hours from the time the moderation was initiated.
 * 3-day ban: 72 hours from the time the moderation was initiated.
 * 1-week ban: 1 week from the time the moderation was initiated.
 * Account deletion/termination: The account has been closed and can not automatically be reopened.
 * Poison ban (1 year/Permanent): The account has been closed and account creation is disabled.
 * MAC Address ban (Error 0x1): A device becomes unable to access Roblox Player or publish in Roblox Studio.
 * IP ban (7 days): Everyone on the same IP is banned for 1 week, and cannot view any pages on Roblox for 1 week.
 * Invalid Credentials ban (Permanent IP ban): Everyone on the same IP is blocked from accessing Roblox permanently, and cannot view any pages on Roblox permanently.

Developer Forum bans

 * DevForum feedback message
 * DevForum strike
 * DevForum suspension
 * DevForum "Login Error" ban

Former bans

 * Forum purge: A user's forum posts would be replaced by [ Content Deleted ].
 * Reminder: Like a warning, a user can get back into their account right away if they agree to the ToU, although unlike a warning, this is given to new users or someone who does a light or mild violation of Roblox's ToU.
 * 2-week ban: 2 weeks from the time the moderation was initiated.

Reasons
These reasons may appear in the content section of the moderation screen. They will not appear in every message.

If an image is moderated, the asset name will appear with the reason Inappropriate, no matter what offense it features. Sometimes it will say Adult Content.

Before the August 2020 update to the ban page, whenever an image or in-game message was marked as Adult Content, it would be replaced with a red danger sign with the writing "CONTENT BLOCKED" underneath it.

In December 2021, Roblox has added more reasons to moderation system.

NOTE: This list is incomplete as per the recent platform update.


 * Adult Content
 * Ban Evasion
 * Cheat and Exploits
 * Exploiting child(ren)
 * Encouraging Dangerous Behavior
 * Dating and Romantic Content
 * Directing Users Off-Platform/Off-site links
 * Discriminatory
 * Harassment
 * Inappropriate content
 * Phishing/Scam
 * Privacy
 * Profanity
 * Unauthorized payments / charges (or refunding)
 * Scamming
 * [filtered] Content
 * Spam
 * Extortion and Blackmail
 * Privacy: Asking for PII
 * Illegal and Regulated Content
 * Doxxing or leaking personal info
 * Sexual Content
 * False Bans
 * Mass Reporting
 * Other
 * None of the Above

Moderator notes
Depending on what violation the player has done, these moderator notes, as reported by players, are given to each warning, ban, or account deletion (a comprehensive list of moderator notes can be found on this Roblox Support page). No matter what language the website is set to, moderator notes and reasons may appear in Spanish in rare cases.

Before 2014, a ban notice did not require a Moderator Note. It would instead display only the reason box if there was one.

The following table contains moderator notes currently included with bans. On special occasions, a moderator note could point out the specific problem. They are not included in this list.

In-game bans
An in-game ban, not given by Roblox staff, but instead by game owners or players with admin powers within a place, only restricts the player's access to a specific game. These bans can range from being kicked from a server to being permanently banned from a game. If a player is banned from a game, they are usually restricted from access until the server is shut down unless another one is running. Players with in-game bans still have access to the Roblox website, their own places, and other games they can access. This ban will not affect your moderation history across the platform.

However, some places may block access to specific players and theoretically ban them; this usually occurs in group-run places with restrictions imposed on other groups or users. A player who is blocked from a game may also be immediately kicked from the server. This can also happen to any player if a server is locked by an in-game admin (you will not have access to the server unless it is unlocked or restarted).

Some bans may be due to an owner-bias or incidents in Discord servers.

Exploiting
Exploiting is a major violation of the Terms of Service and can result in light or harsh moderation action depending on the severity of the exploit. For this reason, exploiters commonly do their business exploiting on alternate accounts (however this can backfire if the account is IP banned, in which case they may also choose to use a VPN). Due to this evasion method, it is very difficult to capture an exploiter.

However, there are other techniques that developers can use to identify exploiters. For instance, in 's Sword Fight on the Heights IV, the game had a badge unobtainable without exploiting, Touch The Divine. If this badge is awarded (even once), the awarder will likely be banned for exploiting.

Private servers
If an account is banned or terminated and has an active subscription to a private server, the subscription will continue after each renewal date as long as they still have sufficient Robux in the account to rent another month of the server, meaning that the banned account will lose Robux. It is unknown whether this will ever be patched.

Audio refund incident
On July 4, 2018, thousands of Roblox accounts received an account deletion with the moderator note Your account has been deleted for violating the Terms of Use for exploiting the audio refunds system. after receiving a double refund for uploading audio that was rejected after its first review. Roblox announced their reinstatement of affected accounts. A similar incident later occurred in 2020.

Botting incident
On October 17, 2018, thousands of Roblox accounts received an account deletion with the moderator note Roblox ToS Violation. This ban wave primarily targeted bot users due to scams that were being perpetrated by them, although some innocent users which included known developers and traders were affected as well. All terminations from the incident were given out at 4:51:49 PM.

Exploiting ban wave
On April 24, 2020, and December 4, 2020, many users received bans of varying time amounts for "exploiting", as a way to target the working practice of exploiting using any Lua scripting exploit, while the December ban wave specifically targeting Synapse users. Whether or not a majority of the users were innocent is debated. Some of the targeted users were banned for using FPS unlockers, despite Roblox's consensus that they are allowed. The ban wave took place between 9:38 and 9:42 PDT in April and from 1:07 CT in December and ended on 10:00 EST.

False ban requests
In January 2021, users were intentionally abusing the Roblox Support form to falsely claim they were the parent of a user and request their account to be terminated. Affected users include Roblox YouTubers LisaGaming_YT and.

Refund Method ban wave
In 2021, players found a way to get Robux for free. They would pay for the robux and then get back their money (refunding). They would get a lot of robux by just refunding. As soon as it came to Roblox's attention, they patched the glitch and terminated most of the accounts that did the glitch. Roblox also gave second chances to some players by removing the unauthorized charges.

Players that did the glitch and were terminated received the following moderator note: "Your account has been moderated because one or more of the charges on the account were reported as unauthorized or disputed by the billing account holder."

Appeals and membership
The ban appeals were implemented in 2012. The original appeal target was appeals@roblox.com, and in 2020 the target was changed to the Support Form. However, an appeal can still be sent to support-en@roblox.com.

Users are encouraged to appeal a moderation action through the Roblox Support form. If the moderation action is deemed incorrect, it can be lifted. Appeal responses may take a while, from 12 hours when there's no traffic up to 7 days when the traffic is piled up, and even more.

Sometimes Roblox accepts appeals from terminated players after the allowed time to make an appeal. For example, in April 2021, 's appeal was accepted. The user had been terminated for 96 days.

Terminated players with an active Roblox Premium subscription receive an additional notification. This notification identifies when the player's Roblox membership will expire or renew and how to cancel their membership subscription if desired.

Criticism
A popular rumor spread throughout 2011–2013 claimed that moderator banned/deleted users for no reason.

Roblox has been heavily criticized for their poor moderation on user accounts in the past couple of years. Many players claim to have received a false ban, and contact Support to receive a reply saying they cannot help.

A notable case of a false ban was when a user named was terminated in February 2020. Ambusher posted about the termination on the Roblox subreddit; in the post (which was later removed by subreddit moderators due to a rule violation), Ambusher claimed to have been targeted by a user who requested a support ticket, typed it out with caps lock and curse words, requesting their account to be terminated. The ticket was approved and as a result, ambusher11's account was deleted for being compromised. All of the appeals were denied, stating that he is not the owner of that account. In the replies of ambusher11's Reddit post, many users were disappointed that Roblox had accepted the request. The account's termination has not been lifted.

As there are many wealthy users on Roblox, their accounts can be targets for users to steal. On January 26, 2021, a wealthy Roblox YouTuber named announced on Twitter that his account was compromised. His valuable limited items and account were lost in the process. Roblox Support later lifted ImFaire's account termination.

Trivia

 * According to Shedletsky ( at the time), the first problematic user that Roblox staff encountered on the platform was found on October 17, 2006. However, it is unknown who the user was.
 * In September 2020, the ban notice was redesigned to support dark mode. The Robux balance now displays as "?" for a banned user.
 * A glitch on the mobile app occasionally causes the player to see a message claiming their account is terminated when they have received no recent moderation actions.
 * It is possible to receive a ban while already banned, allowing unusual total ban times, like 9.5 days.
 * If an account that opened Roblox Studio first on the IP gets banned, the account gets poison banned from Studio until the time closes.
 * Users used to be able to view their Moderation History. Previously, only parent accounts could do so. This feature was removed in 2016.
 * In 2014, a glitch added a reactivation option to the deletion page. Though this glitch is patched, those deletion pages still show the reactivation option. The reactivation option will still appear on a user's deletion page if an appeal they submit is accepted.
 * Before 2009, the website used to display "Reported" instead of  Reviewed  and the reason displays in a box instead of "Reason: [Reason]". The moderator note does not include "Moderator Note:" in some bans in 2008. Earlier in 2008, It used to display "Source: Chat".