Board Thread:ROBLOX help and discussion/@comment-31525085-20170318164947/@comment-26502195-20170510160113

Acebatonfan wrote: ROBLOXHelp&amp;Support wrote: Hey there. If you have OBC, it still doesn't matter. You would loose your Builders Club membership if your account had been terminated. If you disagree with your ban, contact appeals@roblox.com

-ROBLOX SUPPORT. Last time I checked, players with an active Builders Club membership had the option of pausing the membership (if you're banned for a week and your BC expires March 1st, your membership will be paused during the week you were banned and won't expire until March 8th) or canceling the membership for a partial refund.

but his parents or somebody cancelled his payments