Board Thread:ROBLOX help and discussion/@comment-34064036-20171223212036/@comment-4196050-20171223223537

Hi!

What most likely happened was someone was able to log into your account and transferred your robux onto his/her account through purchasing a catalog item sold by him/her. This frequently happens if your pasword is very easy to guess (password, 123456, your username, etc.), or if you have inputted your Roblox login information into a place other than roblox.com's login screen. Many websites promising free Robux or Builders Club are actually scams designed to get your account, and there's been some recent issues with games creating fake login screens in order to get your login information.

First, make sure you change your password ASAP. Enable 2 factor authentication and make sure your email is still correct (and verify your account by including an email address if you haven't done so already). Roblox frequently does a one-time reversal or a purchase if it is due to your account being passguessed, so it doesn't hurt to also contact info@roblox.com.