Roblox Suicidal Help Message

The Roblox Suicidal Help Message is a notice that the official account sends to a user directly by message. The establishment of this letter was created due to many users posting/uploading disturbing experiences and other UGC assets that ultimately concerned the staff and moderators. Users would most commonly publish deep phrases and images to Roblox in order to express their feelings, the main issue being suicide. As a part of Roblox's goal to maintain a safe and happy community, an automatic message is sent out to users who utilize Roblox to articulate their struggles with life and possibly the intent of ending their own life. The clear purpose of this message is to encourage them to stop sharing it on the site, and rather reach out for help otherwise. Whenever it is safe to tell that this person is solemn about their feelings, it would be sent to them personally.

Format
The current version of this message reads:

"Hello, it sounds like you’re going through a really tough time. You should talk to an adult you trust, like your parents or a teacher. You’re not alone; it really helps to reach out, so please talk to someone."

- - The Roblox Team



The older version of this message read:

"Hi there, it sounds like you’re going through a really tough time. You should talk to an adult you trust, like your parents or a teacher. You are not alone so please reach out.

There are additional resources available on these websites:

http://suicidehotlines.com/national.html http://www.suicidehotlines.com/international.html"

- - ROBLOX Team



Fake messages
Many trolls have used the Roblox Suicidal Help Message format as bait to get a user into a game, which may result in increased amounts of stress. In most cases, on PC, the user is unable to leave the game by clicking the "X" button in the top right, and when manually closing Roblox using Task Manager, the audio continues to play, even after the Roblox Player is supposedly closed.

Only the official account will send Roblox Suicidal Help Messages. Messages from any other users are fake, and are likely bait. Administrators will not message users the help message from their personal accounts.