Board Thread:ROBLOX help and discussion/@comment-33462636-20171023215058/@comment-26397550-20171023215941

Hi, none of us are ROBLOX staff and therefore cannot directly help you. The only thing you can do is e-mail info@roblox.com on the e-mail the hacked account was connected to. If the account was not linked and verified with an e-mail, you cannot get the account back.

Remember to have proper account security- do not give your password to anyone, do not even look at scam sites, have two-step verification on & an account pin, and use common sense.