Board Thread:Roblox help and discussion/@comment-34900383-20180304234923/@comment-26397550-20180304235649

No one here works for Roblox, so we can't directly help you. Please contact info@roblox.com or appeals@roblox.com with your concerns.

However FYI all chargebacks are to result in permanent, undisputable account termination. There's likely nothing you can do.