User blog:DJCreeperPlayz/What Do i do with a Customer Service Ticket

Hello guys i need help because my brother changed my age to 13> i dont know why he did that but i tried to change the age back, 

and thats where it happened i was stuck on a 13> account for about almost a year now once i messaged roblox they said this 

'''Thank you for contacting Roblox Customer Service. Your ticket is  Thank you for contacting Roblox Customer Service. Your ticket is 4242434 '''

We will get back to you as soon as possible :-) In the meantime, check our Help pages here: https://www.roblox.com/help and here: http://wiki.roblox.com/ for answers to many common inquiries.

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'''Customer Service Team Roblox'''



i under stand what their saying but what does the ticket mean