Board Thread:Roblox help and discussion/@comment-32382908-20180210194412/@comment-36035664-20180729162834

Here, I found some solutions that can fix your problem''. You don't have to do all of them, but if one of them don't work, ''move onto the next one.

Reboot

For most people rebooting their computer helps them fix their problem. Sometimes it doesn't work, so maybe you need to shut it down instead.

Reset Internet Explorer

If you don't use Internet Explorer, this still might help you with your issue. If you don't know how to, use these steps:

1. Open Internet Explorer in Cortana.

2. Click on the gear icon which is on the top-right corner.

3. Select Internet options.

4. Open the Advanced tab.

5. Click the Reset button.

Check Your Proxy Settings

You may need to make sure your computer isn't connected to a proxy server. To disconnect it, follow these steps:

1. Open Cortana.

2. Type in "proxy" and select "Change Proxy Settings" when it pops up.

3. Set "Use Setup Script" and "Use a Proxy Server" to off.

4. Scroll down and click Save.

Check Your Windows Time Clock

If your Windows system clock is set to the wrong time or date, it may cause problems. To change it to the right time, then follow these steps:

1. Open Settings.

2. Search for "Date & time"

3. Make sure "Set Time Automatically" is turned on and that you've selected the right time zone.

If these solutions didn't fix your problem, then I'm sorry.