Board Thread:Roblox help and discussion/@comment-36589053-20180814231146/@comment-35690225-20180815010215

Roblox probably now with everything going on will probably not help at all. They would have told you to have all the security options on (two step and acc pin) which is reccomended with people with robux. Customer service should be weeks if not months. The longest is a year which happened to my friend.