Thread:Hi1840/@comment-43922838-20190924201454/@comment-26397550-20190924211416

Ensure it isn't in a spam folder or other auto folder. I too got a bit freaked out when it "wasn't sending" - when Google decided to put them into a separate folder for some reason, and I didn't notice. Also, check that it's the right email, obviously.

Besides general advisory, we can't help much, as we aren't affiliated with Roblox. You'll have to send a support request for anything further.