Board Thread:Roblox help and discussion/@comment-38761504-20191023235152

I usually play Roblox on Xbox and I played survivor (which it is the only game that has Xbox chat) and I try to chat and it says "Your chat settings prevent you from chatting" so I leave and then I join work at a pizza place (which is the only other game that has Xbox chat) and it still doesn't work. I checked my settings and it said that I can chat, but I cant. what is going on? AND PLEASE DONT SAY, "I HAVE THE SAME PROBLEM." actually give me an answer. 