User blog:ParkourMaster9281/Customer Care TIcket

I have recently sent a issue to customer care, i got an automated messsage saying:

Thank you for contacting Roblox Customer Care. This is an automated message to notify you that your request has been received and your ticket number is 10065589. If you did not submit this request, please let us know.

Our Customer Care Team will get back to you as soon as possible. Make sure to check our help pages (https://www.roblox.com/help) and Developer Hub (https://developer.roblox.com/) for answers to many common inquiries.

Please make sure to keep sensitive information secure. Roblox will **not** ask for your user account password nor full credit card number.

Please be sure that you have included the following information. You can reply to this message with that information if it has not already been provided.

Roblox user name(s), if known Specific details about the issue you are experiencing.

For billing inquiries, please also provide the following information:

Full first and last billing name that was used for the account Billing email address Date(s) and amount(s) of any charges Method of payment


 * While we may ask for the last four digits of a credit card, we will not ask for the full number. To cancel a membership, please follow the steps in this article: https://en.help.roblox.com/hc/articles/203312540. *

To provide you with the best and most expedient assistance, please reply only to this ticket and do not send in additional requests. Sending multiple messages about the same issue may result in a longer wait time.

For assistance in the future, please make sure to contact us here: https://www.roblox.com/support.

Customer Care Team Roblox

I dont understand what to do with the ticket can somebody help