Maintenance

On Roblox, maintenance occurs when Roblox staff temporarily shut down the entire website and services to perform crucial updates or general maintenance. Once maintenance starts, players will be unable to connect to servers, and players already in games will be automatically kicked from servers. During maintenance, any attempts to go to a Roblox page will be redirected to a generic maintenance page.

Before maintenance, yellow/orange banners will be displayed on the website, informing all players about the maintenance to prevent any site-wide panic. They may alert players that access to servers will temporarily be unavailable. Sometimes, a banner may not be displayed if maintenance is unexpected or unscheduled.

Some maintenance does not require the website to be shut down. Instead, an orange banner will appear on the website, stating that the website is currently undergoing maintenance and that players may experience connection issues when joining or playing a game.

Before, maintenance usually occurred when most people are asleep or at school in different time zones. However, by 2019, maintenance was usually rare, although may start at any time in emergencies, most likely without notice.

On October 29, 2021, the maintenance message had re-appeared for the first time in 2 years. It occurred due to a major internal system issue. This has also been the longest time that Roblox ever went into maintenance, clocking in at three days.

Opening a Roblox maintenance bookmark while Roblox is not in maintenance will redirect to the home page.

Online and in-game maintenance bugs



 * Sometimes during maintenance, some of the game servers have not been fully shut down. These servers and clients in-game are unable to request data for Roblox assets. Within the next few minutes, some servers will be forced to shut down based on the command given by the maintenance team.
 * Sometimes when this happens, Players that respawn turn into the stereotypical yellow Noob avatars or simply turn into a gray 1.0 character. This is because the server cannot get the information on the players avatar.
 * Sometimes during maintenance, players can still teleport to other games/places without getting a connection error.
 * Attempting to save or publish changes to an experience during maintenance results in a message that says "You need to log into Roblox in order to save". However, pressing the OK button will automatically exit you off the place and discard all work.

Wall maintenance


Wall maintenance is a period of maintenance conducted on the group wall, often blocking users from using the group wall with a notice: "Wall is temporarily offline for maintenance, please retry later."

Maintenance banners


Typically, an orange banner proclaiming that "Roblox will be down for maintenance" will be displayed on the Roblox website as a warning to players that the website will be shutting down shortly. When Roblox is playable during maintenance, the banner will instead say "Roblox is currently undergoing maintenance. You may encounter connectivity issues."

During maintenance phases where purchasing Builders Club, Premium or Robux are disabled, an additional banner may be present alerting users of their inability to make any real-life purchases on Roblox.

There is also a white maintenance bar, which happened on August 11, 2020, when Roblox characters didn't load.

In-game maintenance GUI (Phishing)
See also: Scam The in-game maintenance GUI is a GUI published on places made by users who attempt to steal Robux from Roblox admins. This will tell players to enter login information to play the game. Most new inexperienced users try to get through by putting their login information. When full information is entered, it sends the logs that can be used by the publisher. As the publisher gets in, they take something from, such as currency, inventory, emails, etc., or also close an account or try to get the account banned. The publisher may be likely to be banned or terminated, and the stolen account's lost items may be retrieved by contacting appeals@roblox.com or info@roblox.com with evidence.

On this GUI, there is a message that says Roblox is undergoing maintenance; these claims are false, as there is no available code like scripts to put Roblox into undergoing maintenance, and real maintenance messages will never ask for any log-in info.

Variations to the maintenance page
Throughout Roblox's history, multiple maintenance pages have been used.

Before Summer 2008, when Roblox goes into maintenance mode, the website will shut down entirely.