Additionally, a player can receive a ban from an individual game, however this ban is only carried out by a game moderator, not by a Roblox administrator. An admin command script is often used to carry out these bans.
Players are unable to view the profiles of deleted accounts. However, a bug on January 15, 2014 gave users access to view terminated account profiles. According to a forum reply by Merely, administrator NobleDragon announced the bug was an update, but the announcement can no longer be found. The announcement was probably deleted to prevent the spread of further misinformation about the change.
- 1 Ban levels
- 2 Reasons
- 3 Moderator notes
- 4 In-game bans
- 5 Exploiting
- 6 Issues
- 7 Appeals and membership
- 8 Criticism
- 9 Trivia
- 10 Gallery
- 11 References
Bans can be severe or minor depending on the offense. Users can be banned for different lengths of time.
- In-experience ban
- 1-day ban
- 3-day ban
- 1-week ban
- Account deletion/termination
- Poison ban (1 year/Permanent)
- IP ban (7 days)
- Invalid Credentials ban (Permanent IP ban)
- Error 0x1 (MAC Address ban)
Developer Forum bans
These reasons may appear in the content section of the moderation screen. They will not appear in every message.
- Adult Content
Depending on what violation the player has done, these moderator notes, as reported by players, are given to each warning, ban, or account deletion (a comprehensive list of moderator notes can be found on this Roblox Support page).
The following table contains moderator notes currently included with bans.
Note: On special occasions, moderator notes may not be on this list. For example, a moderator note could point out the specific problem.
|Moderator Note||Warning||1-Day Ban||3-Day Ban||7-Day Ban||Account Deletion||1-Year Poison Ban||Permanent Poison Ban|
|This image is not appropriate for Roblox. Please review our rules and only upload appropriate content.|
|Your username is inappropriate for Roblox. / This username is not permitted on Roblox.|
|Your account has been banned for Inappropriate Content.|
|Roblox does not permit discriminatory speech, content, or actions based on race or ethnic origin, national origin, religion or religious affiliation, gender, gender identity, or sexual orientation. (Your game [GAME LINK] has been permanently suspended.)|
|This content is not appropriate (for Roblox). Do not chat, post or otherwise discuss inappropriate topics on Roblox.|
|Do not upload excessively loud audio to Roblox.|
|We're sorry, but due to a request from the copyright holder, we cannot permit this content on Roblox.|
|Please make sure all text are readable. If we cannot read the text in your image, it will not be permitted on Roblox.|
|Please do not create games, shirts, or post comments about this tragic event. We understand that you intended this to be a respectful memorial, but we can’t risk having other players behave in an inappropriate manner in or around the content you’re posting.|
|Adult content is not tolerated on Roblox! (Image) / Adult content is not tolerated on Roblox. (Audio)|
|This account has been closed due to violating Roblox terms of service.|
|Your account has been deleted for theft of an account and/or it's assets.|
|Account has been deleted/suspended for unauthorized/disputed charges.|
|Dating or other inappropriate behavior is not acceptable on Roblox.|
|Dating is not permitted on Roblox.|
|Dating, [filtered], or other inappropriate behavior is not acceptable on Roblox.|
|Do not post spam.|
|Do not repeatedly post or spam chat or content in Roblox.|
|This audio file contains content that is inappropriate for Roblox.|
|Your account has been deleted for violating the Terms of Service for account theft.|
|Your account has been deleted for violating the Terms of Service for inappropriate behavior.|
|Account suspended for billing review.|
|We're sorry, but selfies or other personal photos are not permitted on Roblox.|
|Please do not upload personal photos to Roblox.|
|Do not harass other users. Do not say inappropriate or mean things about others on Roblox.|
|Dating and shipping images are not permitted on Roblox.|
|Scamming is a violation of the Terms of Service. Do not continue to scam on Roblox.|
|Do not (swear,) use profanity or otherwise say inappropriate things in Roblox.|
|Do not use the player's work without permission. Stealing and posting the work of other users is against Roblox rules and can result in termination of the account.|
|The only links you are allowed to share in are roblox.com, youtube.com, twitter.com, and twitch.tv. Posting other links even in images will result in further moderation actions to your account.|
|Your account has been deleted for violating the Terms of Service.|
|Impersonating Roblox staff is a violation of our rules. If you continue to do so, your account will be subject to additional moderation actions.|
|Your username is not appropriate for Roblox due to privacy concerns.|
|Do not ask for or give out personal, real-life, or private information on Roblox.|
|Your account has been moderated because one or more of the charges on the account were reported as unauthorized or disputed by the billing account holder.|
|Exploiting isn't permitted on Roblox.|
|Do not create accounts just for the purpose of breaking the rules.|
|Your account has been deleted as per your request. Thank you for being a part of the ROBLOX community.|
|Uploading distorted audio files is not permitted. Please make sure your files can be easily and clearly heard.|
|Do not create ads that claim to pay players for joining your group. Because Roblox cannot enforce these deals, they are a violation of the rules. Further attempts to create these ads will result in additional moderation actions on your account.|
|Do not post about your moderation actions, or additional moderation actions may be taken against your account. If you would like to discuss your bans, please use the Appeals system as described in your ban report.|
|After further review, this account has been deleted for making unauthorized charges. Always have permission before making any purchases.|
|This asset is not appropriate for Roblox. Please review our rules and upload appropriate content.|
|Do not use player's work without their permission. Stealing and posting of other user is against the Roblox rules, continuing to do so will result in your account's termination.|
|This account has been closed/deleted due to a violation of our Terms of Service. Do not create games intended to scam other players.|
|The only links you are allowed to post on Roblox are roblox.com links, youtube.com links, twitter.com links, and twitch.tv links. No other links are allowed. Posting any other links will result in further moderation actions.|
|Please do not create ads that encourage players to try to click them multiple times. We understand that you want as many people to visit your place as possible; however, these ads are not permitted on Roblox.|
|It violates the TOS to buy and sell ROBLOX virtual items or currency for real-world compensation.|
|Closed as a compromised account. / Closing account as compromised.|
|Your account has been moderated for violating the Terms of Service for games with improperly filtered chat. Please see your PMs for more information, after your suspension has been completed. (If you continue to upload this content, your account will be deleted.)|
|Your account has been deleted for violating the Terms of Service for games with improperly filtered chat.|
|Uploading stolen game copies of any game is not permitted on Roblox.|
|This account has been deleted for disputed charges. Always have permission before making a purchase.|
|We're sorry, but due to a DMCA request from the copyright holder, items may have been removed or changed in your account. Further inappropriate use of copyrighted material may result in the termination of your account. Please check your PMs for more information. / We would like to inform you that allegedly infringing content may have been removed or changed in your account. Further inappropriate use of copyrighted material may result in additional action taken against your account in accordance with our Copyright Guidance (https://developer.roblox.com/en-us/articles/Copyright-Guidance). Please check your PMs for more information.|
|The derogatory/misogynistic language you are using here is not permitted on Roblox.|
|Posting information that claims to be able to exploit Roblox is a violation of our Terms of Service. If you continue to do so, your account will be subject to further moderation actions.|
|This content is not appropriate for Roblox. Content or avatars created to simulate nudity or underwear/undergarments are not permitted.|
|Your user name is inappropriate for Roblox and will (need to) be changed. If you have a verified email on your account, you will receive an email with an updated user name. If you do not have a verified email, please contact email@example.com for (further) assistance.|
|Do not create games that offer Robux as a prize. These kinds of games are considered scams, as there is not an official system to guarantee a prize. If you persist in creating these games, your account will be subject to additional moderation actions.|
|Advertising Robux payouts are prohibited as there is not a system that ensures specific rules are followed or that the offered prize is granted. We realize you did not intend to scam, but please do not offer these on Roblox.|
|Your account has been deleted for making disputed/unauthorized charges.|
|Do not create games intended to scam other players!|
|This image is too revealing for Roblox. Please edit this image to make it more age-appropriate.|
|Creating items with the intent of trying to get around Roblox's rules is not permitted.|
|Clothing featuring red armbands are not permitted on Roblox.|
|Uploading distorted audio files is not permitted. Please make sure your files can be easily and clearly heard.|
|Unfortunately, we are not able to play this audio file, even after opening it with VLC. Please re-encode your file and try uploading it again.|
|Your account has been closed due to violations of our DMCA Repeat Infringer Policy. Please review our Terms of Service for additional information. (You are prohibited from creating a new account on Roblox.)|
|This account has been closed due to exploiting and/or botting behavior.|
|Your account has been deleted for violating the Terms of Service for using an exploit to create an account.|
|Having adult content within your game's scripts has resulted in the deletion of your game.|
|Your name is inappropriate as it is a real-life name and will need to be changed. If you have a verified email to your account, then you will get an email and then be unbanned with an updated username. If you don't have a verified email, then please make a new account. / Your name is inappropriate as it is a real-life name. Please create a new account with a name that is not a real-life name and a safety concern.|
|Please do not create accounts for the purpose of making names not being able to be used.|
|There is no legitimate information to verify account ownership.|
|Do not use other players' work without their permission. Stealing and posting the work of other users is against the ROBLOX rules, continuing to do so will result in your account's termination.|
|Don't create inappropriate games on Roblox. / Don't make inappropriate games/places/models on Roblox.|
|Having [ASSET NAME] in your game ("[GAME NAME]") leads to the deletion of your game.|
|Due to a DMCA notification of claimed infringement from a copyright holder, items may have changed or removed in your account. Further inappropriate use of copyrighted material will result in the termination of your account. This is your final warning. Please check your PMs for more information after your moderation action is over.|
|Use of game exploits in Roblox is a violation of our Terms of Service. We understand that you used these for testing purposes, and recognize this wasn't done with malicious intent. However, It is not permitted on Roblox.|
|Use of game exploits in Roblox is a violation of our Terms of Service. If you continue to do so, your account will be subject to further moderation actions.|
|Your account has been moderated for buying, selling, or trading Robux or virtual Roblox items outside of the Roblox website.|
|Your account has been deleted per parent request. / Account deleted per parent request.|
|Your account has been moderated because of Gift Card Theft.|
|We're sorry, but audio featuring your voice or other personal information is not allowed on Roblox.|
|Please do not create badges which become permanently unavailable. These badges encourage account theft and are not tolerated on Roblox.|
|Your behavior is not permitted on Roblox. Please abide the rules. / Your behavior is not tolerated on Roblox.|
|Your user name is inappropriate for Roblox. For further assistance, please contact us via the Support Form.|
|This account has been terminated as a potentially compromised account as well as for mass kicking players from groups, money laundering and other deceptive practices.|
|Your account has been suspended pending billing review.|
|Your account has been deleted for unauthorized/disputed charges. Therefore, You have been banned other times, so we will not accept/look any appeals from you. You are no longer welcome to the website/ROBLOX.|
|You are permanently restrained from Roblox for creating or participating in illegal groups.|
|Contact Customer Service. firstname.lastname@example.org|
|You have repeatedly bullied other players on this site. You have made multiple games and images showing the deaths of other players on this site. You have been warned many, many times that your behavior was inappropriate. Your account is now deleted.|
|Mass deleting,accounts were either caught creating [filtered] games or purchasing privileges in [filtered] games.If an appeal is received, please review and reopen if the account is legitimate.|
|Your account has been closed for impersonating Roblox employees.|
|Your account has been deleted for using [ASSET NAME] in your game [GAME NAME].|
|Roblox ToS Violation|
|Changing your username to impersonate the user [USERNAME] is in violation of the Terms of Service. Do not continue to impersonate on Roblox./ Your account has been moderated due to impersonating the user "[USERNAME]" (If you continue to impersonate, your account will be deleted.)|
|Your game "[GAME NAME]" has been suspended for manipulating the purchasing system by attempting to force clicking on purchasing options. Do not design your purchase windows to appear on unrelated game actions or to try to force users to accidentally click on them.|
An in-game ban, not given by Roblox staff but instead by game owners or players with admin powers within a place, only restricts the player's access to a specific game. These bans can range from being kicked from a server to being permanently banned from a game. If a player is banned from a game, they are usually restricted from access until the server is shut down unless another one is running. Players with in-game bans still have access to the Roblox website, their own places, and other games they can access. This ban will not affect your moderation history across the platform.
However, some places may block access to specific players and theoretically ban them; this usually occurs in group-run places with restrictions imposed on other groups or users. A player who is blocked from a game may also be immediately kicked from the server. This can also happen to any player if a server is locked by an in-game admin (you will not have access to the server unless it is unlocked or restarted).
Exploiting is a major violation of the Terms of Service and can result in light or harsh moderation action depending on the severity of the exploit. For this reason, exploiters commonly do their business exploiting on alternate accounts (however this can backfire if the account is IP banned, in which case they may also choose to use a VPN). Due to this evasion method, it is very difficult to capture an exploiter.
However, there are other techniques that developers can use to identify exploiters. For instance, in Shedletsky's Sword Fight on the Heights IV, the game had a badge unobtainable without exploiting, Touch The Divine.
Here's Roblox's response to Cheating/Exploiting
If an account is banned or terminated and has an active subscription to a private server, the subscription will continue after each renewal date as long as they still have sufficient Robux in the account to rent another month of the server, meaning that the banned account will lose Robux. It is unknown whether this will ever be patched.
Audio refund incident
On October 17, 2018, thousands of Roblox accounts received an account deletion with the moderator note Roblox ToS Violation. This ban wave primarily targeted bot users due to scams that were being perpetrated by them, although some innocent users which included known developers and traders were affected as well. All terminations from the incident were given out at 4:51:49 PM.
Exploiting ban wave
On April 24, 2020 and December 4, 2020, many users received bans of varying time amounts for "exploiting", as a way to target the working practice of exploiting using any Lua scripting exploit, while the December ban wave specifically targeting Synapse users. Whether or not a majority of the users were innocent is debated. Some of the targeted users were banned for using FPS unlockers, despite Roblox's consensus that they are allowed. The ban wave took place between 9:38 and 9:42 PDT in April and from 1:07 CT in December and ended on 10:00 EST.
False ban requests
In January 2021, users were intentionally abusing the Roblox Support form to falsely claim they were the parent of a user and request their account to be terminated. Affected users include Roblox YouTubers LisaGaming_YT and Parlophones.
Refund Method ban wave
In 2021, players found a way to get Robux for free. They would pay for the robux and then get back their money (refunding). They would get a lot of robux by just refunding. As soon as it came to Roblox's attention, they patched the glitch and terminated most of the accounts that did the glitch. Roblox also gave second chances to some players by removing the unauthorized charges.
Players that did the glitch and were terminated received the following moderator note: "Your account has been moderated because one or more of the charges on the account were reported as unauthorized or disputed by the billing account holder."
Appeals and membership
Users are encouraged to appeal a moderation action through the Roblox Support form. If the moderation action is deemed incorrect, it can be lifted. Appeal responses may take a while.
Terminated players with an active Roblox Premium subscription receive an additional notification. This notification identifies when the player's Roblox membership will expire or renew and how to cancel their membership subscription if desired.
A popular rumor spread throughout 2011–2013 claimed that moderator MSE6 banned/deleted users for no reason.
Roblox has been heavily criticized for their poor moderation on user accounts in the past couple of years. Many players claim to have received a false ban, and contact Support to receive a reply saying they cannot help.
A notable case of a false ban was when a user named ambusher11 was terminated in February 2020. Ambusher posted about the termination on the Roblox subreddit; in the post (which was later removed by subreddit moderators due to a rule violation), Ambusher claimed to have been framed by a user who filed a support claim typed in all caps and swear words that requested for ambusher11 to be terminated. The ticket was approved and as a result, ambusher11's account was deleted. In the replies of ambusher11's Reddit post, many users were disappointed that Roblox had accepted the request. The account's termination has not been lifted.
As there are many wealthy users on Roblox, their accounts can be targets for users to steal. On January 26, 2021, a wealthy Roblox YouTuber named ImFaire announced on Twitter that his account was compromised. His valuable limited items and account were lost in the process. Roblox Support later lifted ImFaire's account termination.
- According to Shedletsky (Telamon at the time), the first problematic user that Roblox staff encountered on the platform was found on October 17, 2006. However, it is unknown who the user was.
- The ban appeals were not implemented until 2012. The original appeal target was email@example.com, and in 2020 the target was changed to the Support Form. However, an appeal can still be sent to firstname.lastname@example.org
- Before the 14-day ban was removed, when someone receives a termination, the top might state that their account has been suspended for 14 days.
- In September 2020, the ban notice was redesigned to support dark mode. The Robux balance now displays as "?" for a banned user.
- Roblox moderates accounts based on international law. Previously, they only issued moderation actions on accounts which violated US federal law; however, after Roblox was banned in the United Arab Emirates (presumably for failing to moderate accounts according to their laws), Roblox now moderates accounts based on the laws of other countries. For example, users can now request to have their accounts and all information about them deleted, and Roblox may issue moderation actions on accounts which refuse to comply with EU privacy laws.
- A glitch on the mobile app occasionally causes the player to see a message claiming their account is terminated when they have received no recent moderation actions.
- It is possible to receive a ban while already banned, allowing unusual total ban times, like 9.5 days.
- Before 2014, a ban notice did not require a Moderator Note. It would instead display only the reason box if there was one.
- Players who receive a moderation action while in-game are kicked and receive Error Code 273. Attempting to reconnect will change the error to Error Code 769.
- If an account that opened Roblox Studio first on the IP gets banned, the account gets poison banned from Studio until the time closes.
- If an image is moderated, the asset name will appear with the reason Inappropriate, no matter what offense it features. Sometimes it will say Adult Content.
- Users used to be able to view their Moderation History. Previously, only parent accounts could do so. This feature was removed in 2016.
- In 2014, a glitch added a reactivation option to the deletion page. Though this glitch is patched, those deletion pages still show the reactivation option. The reactivation option will still appear on a user's deletion page if an appeal they submit is accepted.
- No matter what language the website is set to, moderator notes and reasons may appear in Spanish.
- Sometimes Roblox accepts appeals from terminated players after the allowed time to make an appeal. For example, in April 2021, 3Zeuss's appeal was accepted. The user had been terminated for 96 days.
- Prior to the August 2020 update to the ban page, whenever an image or in-game message was marked as Adult Content, it would be replaced with a red danger sign with the writing "CONTENT BLOCKED" underneath it.
- Before 2009, the website used to dispaly "Reported" instead of ''Reviewed'' and the reason displays in a box instead of "Reason: [Reason]". The moderator note does not include "Moderator Note:" in some bans in 2008. Earlier in 2008, It used to display "Source: Chat".
- Used to be Inappropriate usernames are not allowed on Roblox. and Bad username.
- Used to be Hate speech is not tolerated on ROBLOX! and This content is not appropriate. Hate speech is not permitted on Roblox.
- Used to be Don't talk about inappropriate topics on ROBLOX.
- Used to be Do not upload excessively loud audio files to ROBLOX.
- Used to be We’re sorry, but due to copyright reasons we cannot allow this Intellectual Property onto the site.
- Used to be This image contains text which is not clearly visible. Try to re-upload the image with readable text size. and Please make sure all text is able to be easily read. If we cannot read the text in your image, it will not be permitted on Roblox.
- Used to be Dating is not allowed on ROBLOX.
- Used to be Please don't spam on ROBLOX.
- Used to be Do not say inappropriate or mean things about others on ROBLOX! and Do not repeatedly say inappropriate or mean things about others on ROBLOX!
- Used to be Do not try to scam others on ROBLOX!
- Used to be Don't say inappropriate things on ROBLOX. and Don't say inappropriate things on ROBLOX just to be mean.
- Used to be Don't post off-site links on ROBLOX. All links should go to www.roblox.com only.
- Used to be Do not impersonate admins.
- Used to be Exploiting is not permitted on ROBLOX.
- Used to be Don't create accounts just to harass users or break rules.