Additionally, a player can receive a ban from an individual game, however this ban is only carried out by a game moderator, not by a Roblox administrator. An admin command script is often used to carry out these bans.
Players are unable to view the profiles of deleted accounts. However, a bug on January 15, 2014 gave users access to view terminated account profiles. According to a forum reply by Merely, administrator NobleDragon announced the bug was an update, but the announcement can no longer be found. The announcement was probably deleted to prevent the spread of further misinformation about the change.
- 1 Ban levels
- 2 Reasons
- 3 Moderator notes
- 4 In-game bans
- 5 Exploiting
- 6 Issues
- 7 Appeals and membership
- 8 Criticism
- 9 Trivia
- 10 Gallery
- 11 References
Bans can be severe or minor depending on the offense. Users can be banned for different lengths of time.
- In-game bans
- 1-day ban
- 3-day ban
- 1-week ban
- Account deletion/termination
- Poison ban (1 year/Permanent)
- IP ban (7 days)
- Invalid Credentials ban (permanent IP ban)
Developer Forum bans
Some of these reasons may appear in the content section of the moderation screen. They will not appear in every message.
- Adult Content
Depending on what violation the player has done, these moderator notes, as reported by players, are given to each warning, ban, or account deletion (a comprehensive list of moderator notes can be found on this Roblox Support page).
The following table contains moderator notes currently included with bans.
Note: On special occasions, moderator notes may not be on this list. For example, a moderator note could point out the specific problem.
|Moderator Note||Warning||1-Day Ban||3-Day Ban||7-Day Ban||Account Deletion||1-Year Poison Ban||Permanent Poison Ban|
|This image is not appropriate for Roblox. Please review our rules and only upload appropriate content.|
|This username is not permitted on Roblox.|
|Your account has been banned for Inappropriate Content.|
|Roblox does not permit discriminatory speech, content, or actions based on race or ethnic origin, national origin, religion or religious affiliation, gender, gender identity, or sexual orientation.|
|This content is not appropriate (for Roblox). Do not chat, post or otherwise discuss inappropriate topics on Roblox.|
|Do not upload excessively loud audio to Roblox.|
|We're sorry, but due to a request from the copyright holder, we cannot permit this content on Roblox.|
|Please make sure all text are readable. If we cannot read the text in your image, it will not be permitted on Roblox.|
|Please do not create games, shirts, or post comments about this tragic event. We understand that you intended this to be a respectful memorial, but we can’t risk having other players behave in an inappropriate manner in or around the content you’re posting.|
|Adult content is not tolerated on Roblox! (Image) / Adult content is not tolerated on Roblox. (Audio)|
|This account has been closed due to violating Roblox terms of service.|
|Your account has been deleted for theft of an account and/or it's assets|
|Account has been deleted for unauthorized/disputed charges.|
|Dating or other inappropriate behavior is not acceptable on Roblox.|
|Dating is not permitted on Roblox.|
|Dating, [filtered], or other inappropriate behavior is not acceptable on Roblox.|
|Do not post spam.|
|Do not repeatedly post or spam chat or content in Roblox.|
|This audio file contains content that is inappropriate for Roblox.|
|Your username is inappropriate for Roblox.|
|Your account has been deleted for violating the Terms of Service for account theft.|
|Your account has been deleted for violating the Terms of Service for inappropriate behavior.|
|Account suspended for billing review.|
|We're sorry, but selfies or other personal photos are not permitted on Roblox.|
|Please do not upload personal photos to Roblox.|
|Do not harass other users. Do not say inappropriate or mean things about others on Roblox.|
|Dating and shipping images are not permitted on Roblox.|
|Scamming is a violation of the Terms of Service. Do not continue to scam on Roblox.|
|Do not use profanity or otherwise say inappropriate things in Roblox.|
|Do not use the player's work without permission. Stealing and posting the work of other users is against Roblox rules and can result in termination of the account.|
|The only links you are allowed to share in are roblox.com, youtube.com, twitter.com, and twitch.tv. Posting other links even in images will result in further moderation actions to your account.|
|Your account has been deleted for violating the Terms of Service.|
|Impersonating Roblox staff is a violation of our rules. If you continue to do so, your account will be subject to additional moderation actions.|
|Your username is not appropriate for Roblox due to privacy concerns.|
|Do not ask for or give out personal, real-life, or private information on Roblox.|
|Your account has been moderated because one or more of the charges on the account were reported as unauthorized or disputed by the billing account holder.|
|Exploiting isn't permitted on Roblox.|
|Do not create accounts just for the purpose of breaking the rules.|
|Your account has been deleted as per your request. Thank you for being a part of the ROBLOX community.|
|Uploading distorted audio files is not permitted. Please make sure your files can be easily and clearly heard.|
|Do not create ads that claim to pay players for joining your group. Because Roblox cannot enforce these deals, they are a violation of the rules. Further attempts to create these ads will result in additional moderation actions on your account.|
|Do not post about your moderation actions, or additional moderation actions may be taken against your account. If you would like to discuss your bans, please use the Appeals system as described in your ban report.|
|After further review, this account has been deleted for making unauthorized charges. Always have permission before making any purchases.|
|This asset is not appropriate for Roblox. Please review our rules and upload appropriate content.|
|Do not use player's work without their permission. Stealing and posting of other user is against the Roblox rules, continuing to do so will result in your account's termination.|
|This account has been closed/deleted due to a violation of our Terms of Service. Do not create games intended to scam other players.|
|The only links you are allowed to post on Roblox are roblox.com links, youtube.com links, twitter.com links, and twitch.tv links. No other links are allowed. Posting any other links will result in further moderation actions.|
|Please do not create ads that encourage players to try to click them multiple times. We understand that you want as many people to visit your place as possible; however, these ads are not permitted on Roblox.|
|It violates the TOS to buy and sell ROBLOX virtual items or currency for real-world compensation.|
|Closed as a compromised account|
|Your account has been moderated for violating the Terms of Service for games with improperly filtered chat. Please see your PMs for more information, after your suspension has been completed. (If you continue to upload this content, your account will be deleted.)|
|Your account has been deleted for violating the Terms of Service for games with improperly filtered chat.|
|Uploading stolen game copies of any game is not permitted on Roblox.|
|This account has been deleted for disputed charges. Always have permission before making any purchase.|
|We're sorry, but due to a DMCA request from the copyright holder, items may have been removed or changed in your account. Further inappropriate use of copyrighted material may result in the termination of your account. Please check your PMs for more information. / We would like to inform you that allegedly infringing content may have been removed or changed in your account. Further inappropriate use of copyrighted material may result in additional action taken against your account in accordance with our Copyright Guidance (https://developer.roblox.com/en-us/articles/Copyright-Guidance). Please check your PMs for more information.|
|The derogatory language you are using here is not permitted on Roblox.|
|Posting information that claims to be able to exploit Roblox is a violation of our Terms of Service. If you continue to do so, your account will be subject to further moderation actions.|
|This content is not appropriate for Roblox. Content or avatars created to simulate nudity or underwear/undergarments are not permitted.|
|Your user name is inappropriate for Roblox and will (need to) be changed. If you have a verified email on your account, you will receive an email with an updated user name. If you do not have a verified email, please contact email@example.com for assistance.|
|Do not create games that offer Robux as a prize. These kinds of games are considered scams, as there is not an official system to guarantee a prize. If you persist in creating these games, your account will be subject to additional moderation actions.|
|Advertising Robux payouts are prohibited as there is not a system that ensures specific rules are followed or that the offered prize is granted. We realize you did not intend to scam, but please do not offer these on Roblox.|
|Your account has been deleted for making disputed/unauthorized charges.|
|Do not create games intended to scam other players!|
|This image is too revealing for Roblox. Please edit this image to make it more age-appropriate.|
|Creating items with the intent of trying to get around Roblox's rules is not permitted.|
|Clothing featuring red armbands are not permitted on Roblox.|
|Uploading distorted audio files is not permitted. Please make sure your files can be easily and clearly heard.|
|Unfortunately, we are not able to play this audio file, even after opening it with VLC. Please re-encode your file and try uploading it again.|
|Your account has been closed due to violations of our DMCA Repeat Infringer Policy. Please review our Terms of Service for additional information.|
|This account has been closed due to exploiting and/or botting behavior.|
|Your account has been deleted for violating the Terms of Service for using an exploit to create an account.|
|Having adult content within your game's scripts has resulted in the deletion of your game.|
|Your name is inappropriate as it is a real-life name and will need to be changed. If you have a verified email to your account, then you will be unbanned with an updated username. If you don't have a verified email, then please make a new account.|
|Your name is inappropriate as it is a real-life name. Please create a new account with a name that is not a real-life name and a safety concern.|
|Please do not create accounts for the purpose of making names not being able to be used.|
|There is no legitimate information to verify account ownership.|
|Do not use other players' work without their permission. Stealing and posting the work of other users is against the ROBLOX rules, continuing to do so will result in your account's termination.|
|Don't create inappropriate games on Roblox.|
|Do not swear, use profanity, or otherwise say inappropriate things on Roblox.|
|Having [ASSET NAME] in your game ("[GAME LINK]") leads to the deletion of your game.|
|Due to a DMCA notification of claimed infringement from a copyright holder, items may have changed or removed in your account. Further inappropriate use of copyrighted material will result in the termination of your account. This is your final warning. Please check your PMs for more information after your moderation action is over.|
|Use of game exploits in Roblox is a violation of our Terms of Service. We understand that you used these for testing purposes, and recognize this wasn't done with malicious intent. However, It is not permitted on Roblox.|
|Use of game exploits in Roblox is a violation of our Terms of Service. If you continue to do so, your account will be subject to further moderation actions.|
|Your account has been moderated for buying, selling, or trading Robux or virtual Roblox items outside of the Roblox website.|
|Your account has been deleted per parent request. / Account deleted per parent request|
|Your account has been closed due to violations of our DMCA Repeat Infringer Policy. Please review our Terms of Service for additional information. You are prohibited from creating a new account on Roblox.|
|Your account has been moderated because of Gift Card Theft.|
|We're sorry, but audio featuring your voice or other personal information is not allowed on Roblox.|
|Please do not create badges which become permanently unavailable. These badges encourage account theft and are not tolerated on Roblox.|
|Your Behavior is not permitted on Roblox. Please abide the rules.|
|Your user name is inappropriate for Roblox. For further assistance, please contact us via the Support Form.|
|This account has been terminated as a potentially compromised account as well as mass kicking players from groups, money laundering and other deceptive practices.|
|Your account has been suspended pending billing review.|
|Your account has been deleted for unauthorized/disputed charges. Therefore, you have been banned/warned other times, so we will not look at any appeals from you. You are no longer welcome on ROBLOX.|
|You are permanently restrained (poison-banned) from Roblox for creating or participating in illegal groups.|
|Contact Customer Service. firstname.lastname@example.org|
|You have repeatedly bullied other players on this site. You have made multiple games and images showing the deaths of other players on this site. You have been warned many, many times that your behavior was inappropriate. Your account is now deleted.|
|Mass deleting,accounts were either caught creating [filtered] games or purchasing privileges in [filtered] games.If an appeal is received, please review and reopen if the account is legitimate.|
|Your account has been closed for impersonating Roblox employees.|
An in-game ban, not given by Roblox staff but instead by game owners or players with admin powers within a place, only restricts the player's access to a specific game. These bans can range from being kicked from a server to being permanently banned from a game. If a player is banned from a game, they are usually restricted from access until the server is shut down unless another one is running. Players with in-game bans still have access to the Roblox website, their own places, and other games they can access. This ban will not affect your moderation history across the platform.
However, some places may block access to specific players and theoretically ban them; this usually occurs in group-run places with restrictions imposed on other groups or users. A player who is blocked from a game may also be immediately kicked from the server. This can also happen to any player if a server is locked by an in-game admin (you will not have access to the server unless it is unlocked or restarted).
Exploiting is a major violation of the Terms of Service and can result in light or harsh moderation action depending on the severity of the exploit. For this reason, exploiters commonly do their business exploiting on alternate accounts (however this can backfire if the account is IP banned, in which case they may also choose to use a VPN). Due to this evasion method, it is very difficult to capture an exploiter.
However, there are other techniques that developers can use to identify exploiters. For instance, in Shedletsky's Sword Fight on the Heights IV, the game had a badge unobtainable without exploiting, Touch The Divine.
If an account is banned or terminated and has an active subscription to a private server, the subscription will continue after each renewal date as long as they still have sufficient Robux in the account to rent another month of the server, meaning that the banned account will lose Robux. It is unknown whether this will ever be patched.
Audio refund incident
On October 17, 2018, thousands of Roblox accounts received an account deletion with the moderator note Roblox ToS Violation. This ban wave primarily targeted bot users due to scams that were being perpetrated by them, although some innocent users which included known developers and traders were affected as well. All terminations from the incident were given out at 4:51:49 PM.
Exploiting ban wave
On April 24, 2020 and December 4, 2020, many users received bans of varying time amounts for "exploiting", as a way to target the working practice of exploiting using any Lua scripting exploit, while the December ban wave specifically targeting Synapse users. Whether or not a majority of the users were innocent is debated. Some of the targeted users were banned for using FPS unlockers, despite Roblox's consensus that they are allowed. The ban wave took place between 9:38 and 9:42 PDT in April and from 1:07 CT in December and ended on 10:00 EST.
False ban requests
In January 2021, users were intentionally abusing the Roblox Support form to falsely claim they were the parent of a user and request their account to be terminated. Affected users include Roblox YouTubers LisaGaming_YT and Parlophones.
Appeals and membership
Users are encouraged to appeal a moderation action through the Roblox Support form. If the moderation action is deemed incorrect, it can be lifted. Appeal responses may take a while.
Terminated players with an active Roblox Premium subscription receive an additional notification. This notification identifies when the player's Roblox membership will expire or renew and how to cancel their membership subscription if desired.
A popular rumor spread throughout 2011–2013 noted that moderator MSE6 banned/deleted users for no reason.
Roblox has been heavily criticized for their poor moderation on user accounts in the past couple of years. Many players claim to have received a false ban, and contact Support to receive a reply saying they cannot help.
A notable case of a false ban was when a user named ambusher11 was terminated in February 2020. Ambusher posted about his termination on the Roblox subreddit. In this post he claimed a user framed him by filing a support claim typed in all caps and swear words, requesting ambusher11 to be terminated. The ticket was approved and as a result, ambusher's account was deleted. In the replies of Ambusher's Reddit post, many users were disappointed that Roblox had accepted the request. The post was then removed by the subreddit's moderators for violating its rules. However, Roblox YouTuber KonekoKitten posted a screenshot of the post on his Twitter account before it was deleted. Ambusher's account has not had its termination lifted.
As there are many wealthy users on Roblox, their accounts can be targets for users to steal. On January 26, 2021, a wealthy Roblox YouTuber named ImFaire announced on Twitter that his account was compromised. His valuable limited items and account were lost in the process. Roblox Support later lifted ImFaire's account termination.
- According to Shedletsky (Telamon at the time), the first problematic user that Roblox staff encountered on the platform was found on October 17, 2006. However, it is unknown who the user was.
- Before the 14-day ban was removed, when someone receives a termination, the top might state that their account has been suspended for 14 days.
- In September 2020, the ban notice was redesigned to support dark mode. The Robux balance now displays as "?" for a banned user.
- Roblox moderates accounts based on international law. Previously, they only issued moderation actions on accounts which violated US federal law; however, after Roblox was banned in the United Arab Emirates (presumably for failing to moderate accounts according to their laws), Roblox now moderates accounts based on the laws of other countries. For example, users can now request to have their accounts and all information about them deleted, and Roblox may issue moderation actions on accounts which refuse to comply with EU privacy laws.
- There is no ban page for the Android, iOS, and Windows apps. Logging in to a banned account on the mobile app will automatically return the player to the login page or get an error. In the old format, there was a ban page.
- Instead of using the mobile app, you can still view the ban page on a browser on the mobile device.
- Likewise, using the Xbox One app while banned will show a broken menu where all images fail to load.
- A glitch on the mobile app occasionally causes the player to see a message claiming their account is terminated when they have received no recent moderation actions.
- It is possible to receive a ban while already banned, allowing unusual total ban times, like 9.5 days.
- Pre-2014, a ban notice may not have a Moderator Note. It would instead display only the reason box if there was one.
- Players who receive a moderation action while in-game are kicked and receive Error Code 273. Attempting to reconnect will change the error to Error Code 769.
- If the account that opened Roblox Studio first on the IP gets banned, users get poison banned from Studio until the time closes.
- If an image is moderated, the asset name will appear with the reason Inappropriate, no matter what offense it features. Sometimes it will say Adult Content.
- Users used to be able to view their Moderation History. Previously, only parent accounts could do so. This feature was removed in 2016.
- In 2014, a glitch added a reactivation option to the deletion page. As this glitch is patched, those deletion pages still show the reactivation option.
- No matter what language the website is set to, moderator notes and reasons may appear in Spanish.
- If BroDude AutoFilter is installed on the device, the moderator note and reason may also appear in Brodudian.
- Used to be Hate speech is not tolerated on ROBLOX! / This content is not appropriate. Hate speech is not permitted on Roblox. / Memes are not allowed on ROBLOX! (Ugandan Knuckles)
- Used to be Don't talk about inappropriate topics on ROBLOX.
- Used to be Do not upload excessively loud audio files to ROBLOX.
- Used to be We’re sorry, but due to copyright reasons we cannot allow this Intellectual Property onto the site.
- Used to be This image contains text which is not clearly visible. Try to re-upload the image with readable text size. and Please make sure all text is able to be easily read. If we cannot read the text in your image, it will not be permitted on Roblox.
- Used to be Dating is not allowed on ROBLOX
- Used to be Do not say inappropriate or mean things about others on ROBLOX! / Do not repeatedly say inappropriate or mean things about others on ROBLOX! / Memes are not allowed on ROBLOX! (Big Chungus)
- Used to be Do not try to scam others on ROBLOX!
- Used to be Don't say inappropriate things on ROBLOX.
- Used to be Don't post off-site links on ROBLOX. All links should go to www.roblox.com only.
- Used to be Do not impersonate admins.
- Used to be Exploiting is not permitted on ROBLOX.
- Used to be Don't create accounts just to harass users or break rules.
- Used to be You are no longer welcome to ROBLOX. and Bye Bye