An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings—such as warning a computer user that they are almost out of disk space. Error messages are seen widely throughout Roblox and are part of every Roblox version.
On the game client, if an error has occurred, the error message will appear in the center of the screen in the form of a gray dialog box, which will tell the user what the error is and gives the option to leave or reconnect when applicable. On mobile, the gray error dialog box can be small. There was a bug on mobile where you couldn't see the gray error dialog box whatsoever. In the case of a non-ingame error, the error message will appear in the form of a separate page, typically with a Roblox-themed image/background to go along with it.
|ID # (Error Code)||Description||Images|
|Down For Maintenance||
"We're making things more awesome. Be back soon."
"This site is currently offline for maintenance and upgrades. Please check back soon!"
"Our payment system is currently under maintenance. Please check back shortly!"
Displayed when the administrators have locked down the site to fix something that went wrong in the background. This screen is also used for when the site is closed for maintenance. This is what the test websites currently lead to. The buttons spelling out ROBLOX and the text box are used when the administrators need to enter a password to start making changes to the website.
The error message may not always have the password text box depending on reason for maintenance
|Too Many Redirects||The message varies depending on the browser:
The page isn’t redirecting properly (Firefox)
This page isn't working; www.roblox.com redirected you too many times (Chrome)
Displayed on accounts with a NotApproved.aspx-type ban or a poison ban. This error occurs because the site tries to redirect to the Membership/CreationDisabled.aspx page, but when banned, all pages redirect back to Membership/NotApproved.aspx, creating an infinite redirect loop.
|Updating Avatar Error||"Items you don't own in this outfit: (X)"|
|Unexpected Error||"An unexpected error occurred. Please try again later."
Displayed when changing the error number in the error page URL to a non-existent error number.
|400||"There was a problem with your request."
Displayed when the web request made by a device is invalid or otherwise incorrect. May happen when searching inventories of completely wiped accounts too (e.g. noli - ID 31042685).
"You don't have permission to view this page."
Displayed when attempting to view a restricted page (for example staff-only pages) that the user cannot access, or when the user is IP/poison banned.
|404||"Page cannot be found or no longer exists."
Displayed when the URL leads to a page that could not be found or does not exist. Will occur often due to an invalid URL or when players put the ID of someone that was terminated from Roblox. Like https://web.roblox.com/request-error?code=404
|"An unexpected error occurred"
Displayed when the server has encountered an internal error or misconfiguration and was unable to complete the web request. like https://web.roblox.com/request-error?code=500
|"No server is available to handle this request"
Displayed when ROBLOX is having downtime or outages, but not for maintenance. Alternatively, entering the URL roblox.com/request-error?code=503 doesn't make this page pop up, instead of showing the "something went wrong" error.
|504||The message varies depending on browser
"roblox.com took too long to respond." (Chrome)
Displayed during a web-host timeout, which can be caused by Roblox maintenance/server downtime or by faulty internet connection from the user.
|805||"An error occured, please try again."
Happens when Roblox is attempted to load on some VPNs, or when an invalid IP is used to load the website.
|Game Pass Loading Error||"Failed to load Game Passes. Please try again later."
Displayed when the request to retrieve game passes fails, which can be caused due to Roblox issues or by faulty internet connection from the user. Also known to occur when attempting to view game passes using the Internet Archive website.
|Maximum Friends Error||"Unable to process request. That user currently has the max number of Friends allowed."
Happens when the player tries to friend a user that already has the maximum of friends allowed on Roblox.
|Registration error||"Sorry, an error occured."
This error can be caused due to Roblox issues or by faulty internet connection from the user. Also known to occur when attempting to register or sign up using the Internet Archive website and signing up with the usernames "hs4" and "NOLI".
Game client errors
|Error code (#)||Description||Images|
"An unexpected error occurred and Roblox needs to quit. We're sorry!"
Displayed as a generic error message shown during a client crash, which can be caused by running out of memory, having a high ping, extreme lag, or connecting to the game while using a known exploit.
|Connection Fail||"Failed to download or apply critical settings, please check your internet connection."
Displayed when the DNS resolution has failed while connecting to Roblox or when the user loses the internet.
"An error occurred trying to launch the game. Please try again later"
Mobile version (Android):
"Sorry! The game failed to start for an unexpected reason."
Displayed when the client fails to launch while joining a game, which can be caused by a faulty internet connection or by Roblox maintenance.
This error can also occur if you try to join a game when your Roblox account is disabled.
|Loading error 0x1 (Intentional)||
"Roblox cannot startup. User code = 0x1"
“An error occurred and Roblox cannot continue. If problem persists please download a new version.”
Displayed when the server has failed to complete the update or has ran in to a problem. This can happen when Roblox is experiencing problems or by having a lot of lag on the current version of Roblox.
|Roblox failure update.wmw|
|There are three variations of this error:
|6||"An error occurred while starting Roblox; Details: ... Error Code: 6"
Displayed when the launcher times out while downloading a new version or launching a game, which can be caused by the faulty internet connection or anti-virus detections.
|"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)"|
"The game's developer has temporarily shut down the server. Please try again. (Error Code: 274)"
Displayed when a developer manually closes a game server (usually when updating the game), or when a player is banned while in-game.
|260||"There was a problem receiving data, please reconnect. (Error Code: 260)"
Displayed when no data is being received by the Roblox web servers.
|261||"Error while receiving data, please reconnect. (Error Code: 261)"|
"There was a problem streaming data, please reconnect. (Error Code: 261)"
Displayed when the server fails to send feedback for data requests, which can be caused by the faulty internet connection or Roblox downtime or other issues.
|262||"There was a problem sending data, please reconnect. (Error Code: 262)"
Displayed when a game cannot load after data fails to send.
|264||"The same account launched the game from a different device. Reconnect if you prefer to use this device. (Error Code: 264)"|
"You are already playing a game. Please shut down the other game and try again. (Error Code: 264)"
Displayed when attempting to join a game while the user is already inside of a game on a different device. This error can indicate an unknown/unwanted user on an account. This error can also occur if the player is warned in-game. However, this error code has been replaced with 273 instead of 264.
|267||"You were kicked from this game: [Reason] (Error Code: 267)"|
"You have been kicked from the game (Error Code: 267)"
Displayed when a user is kicked from a game session using a script (which includes admin commands). This error is typically not caused by Roblox, but rather by a script inserted by the game developer.
|268||"You have been kicked by the server. Please close and rejoin another game (Error Code: 268)"|
"You have been kicked due to unexpected client behavior. (Error Code: 268)"
Displayed when a user is kicked from the game and is forced to join another server. This can occur from general connection issues, and in some cases when using exploits or for having a lot of lag. This error can also occur when using a compatibility layer such as Wine to play the game on Linux.
|271||There are two variations of this error:
|272||"Disconnected due to the Security Key Mismatch (Error Code: 272)|
"Lost connection due to an error. (Error Code: 272)"
On August 14th, 2018, this error occurred for an unknown reason, and many players were not able to play Roblox. This was fixed the next day. Also displayed when a user attempts to join the game while an exploit is loaded.
This can happen if you had a brief history of cheating or exploiting in some sort of games.
|273||"Disconnected from the game, possibly due to the game joined from another device (Error Code: 273)"
Displayed when a user joins a game using another device, and sometimes can occur when a user is in-game while warned or banned.
|275||"Roblox has shut down the server for maintenance. Please try again. (Error Code: 275)"|
"Roblox has shut down this game server for maintenance (Error Code: 275)"
Displayed when Roblox closes a game server for maintenance or if a game is deleted by a Roblox staff member while being played.
|277||"Lost connection to the game server, please reconnect (Error Code: 277)"|
"Please check your internet connection and try again. (Error Code: 277)"
Displayed when the client has one of many different internet connection issues while inside of a game, but can sometimes happen randomly, this is because Roblox needs to fix bugs and it may end up disconnecting players randomly, after that, the player will be unable to rejoin the same server since ID 17 may happen. Can also happen when the player's IP address has changed, such as disconnecting/connecting from a VPN, which changes a player's IP address, or when a player/user turns off their Wi-Fi.
|278||"You were disconnected for being idle 20 minutes (Error Code: 278)"
Displayed when a player is idle in a game for 20 or more minutes. This feature is intended to prevent users from wasting the Roblox server space.
|279||There are three variations of this error:
|280||"Your version of Roblox may be out of date. Please update Roblox and try again. (Error Code: 280)"
Displayed when the client is out of date. This can also occur to some players at random periods of time for an unknown reason. This error can also occur when your PC's date and time settings are not correct.
|517||"This game is currently unavailable. Please try again later. (Error Code: 517)"|
"This game has ended. (Error Code: 517)"
Displayed when a client attempts to join a server that is in the process of closing, or when a player attempts to rejoin a server before Roblox disconnects them from their previous visit (ID 17/279 may happen too), this error can also occur if the player tries to join the same server they got disconnected. This error can also pop up when you uninstall ROBLOX while you are inside of a game.
|522||"Followed user has left the game (Error Code: 522)"|
"The user you attempted to join has left the game (Error Code: 522)"
Displayed when a user attempts to join a player into a game after the player they are joining has left.
"The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)"
This is a server error, not a game error.
Displayed when the player tries to join a shut down server, or when the player rejoins the solo server
|524||"Not authorized to join this game. (Error Code: 524)"|
"You do not have permission to join this game. (Error Code: 524)"
Displayed during Roblox downtime, after attempting to join a VIP server they cannot join, or when attempting to join a game as a Guest.
|529||"An Http error has occurred. Please close the client and try again. (Error Code: 529)"|
"We are experiencing technical difficulties. Please try again later. (Error Code: 529)"
Displayed when Roblox's servers are down or slow. May sometimes displayed on mobile when a player's internet connection has disabled before playing the game.
|610||There are twelve variations of this error:
|769||"Teleport Failed: Unknown exception. (Error Code: 769)"|
"Teleport failed due to an unexpected error. (Error Code: 769)"
"Reconnect was unsuccessful. Please try again. (Error Code: 769)"
Displayed when teleportation to another place while in-game fails for various reasons. This can also be displayed if the internet connection has been disconnected already.
|770||There are three variations of this error:
|771||"Teleport failed, the server is no longer available. (Error Code: 771)"
Displayed when attempting to teleport to a game server that no longer exists or has been closed.
|772||"Teleport failed, the server is full. (Error Code: 772)"
Displayed when attempting to teleport to a full game server.
|773||There are two variations of this error: