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Please contact Roblox Support if you are experiencing technical issues regarding Roblox.
Screenshoot

A game error message

An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout Roblox and are part of every Roblox version.

On the game client, if an error has occured, said error will appear in the center of the screen in the form of a gray dialog box, which will tell the user specifics about the error and give them multiple methods to proceed. On the website, the error will appear in the form of a separate page, typically with a Roblox-themed image to go along with it.

Website Errors

ID # (Error Code) Description Images
Down For Maintenance "We're making things more awesome. Be back soon."

Displayed when the administrators have locked down the site in order to fix something that went wrong in the background. This screen is also used for when the site is closed for maintenance

Password2018

New maintenance page (2018-present)

Whyhackerwhyyihateyouuuudieplsdieee

Old maintenance page

Too Many Redirects Message varies depending on browser
  • The page isn’t redirecting properly (Firefox)
  • This page isn't working; www.roblox.com redirected you too many times (Chrome)

Displayed on accounts with a NotApproved.aspx-type ban or a poison ban. This error occurs because site tries to redirect to the Membership/CreationDisabled.aspx page, but when banned, all pages redirect back to Membership/NotApproved.aspx, creating an infinite redirect loop.

Redirect error

Too many redirects error

Updating Avatar Error "Error while updating worn items"

Displayed when trying to wear a limited hat that has traded or sold, or when placing a hat on certain bundles.

AvatarUpdatingError
Unexpected Error "An unexpected error occurred. Please try again later."

Displayed when changing the error number in the error page URL to a non-existant error number.

NonexistentERROR
400 "There was a problem with your request."

Displayed when the web request made by a device is invalid or otherwise incorrect.

Chrome 03-28-2019 18-30-32
403

"You don't have permission to view this page."

Displayed when attempting to view a restricted page (for example: staff only pages) that the user cannot access, or when the user is IP banned.

IP Ban on Chrome

IP Ban on Chrome

403

Web Server Access Denied

AccessDeniedPage

Old Access Denied

Chrome 03-28-2019 18-30-15
404 "Page cannot be found or no longer exists."

Displayed when the URL leads to a page that could not be found or does not exist. Will occur often due to an invalid URL.

Roblox404

Old Page Not Found

Chrome 03-28-2019 18-30-06

500

"An unexpected error occurred"

Displayed when the server has encountered an internal error or misconfiguration and was unable to complete the web request.

Chrome 03-28-2019 18-31-00
504 Message varies depending on browser

"roblox.com took too long to respond."

Displayed during a web-host timeout, which can be caused by Roblox maintenance/server downtime or by faulty internet connection from the user.

Httpserror504
Game Pass Loading Error

"Failed to load Game Passes. Please try again later."

Displayed when the request to retrieve gamepasses fails, which can be caused due to Roblox issues or by faulty internet connection from the user. Also known to occur when attempting to view gamepasses using the Internet Archive website.

LoadingGame passerror
??? "An error occurred, please try again."

Unknown cause/reason for error

JustError

Game Client Errors

ID # (Error Code) Description Images
Client Crash

"An unexpected error occurred and Roblox needs to quit. We're sorry!"

Displayed as a generic error message shown during a client crash, which can be caused by running out of memory, having a high ping, or connecting to the game while using a known exploit.

Roblox Crash 25 01 2019 03 02 59 p. m.
Connection Fail "Failed to download or apply critical settings, please check your internet connection."

Displayed when the DNS resolution has failed while connecting to Roblox or when the user loses internet.

ConnectionError
Launch Error

"An error occured trying to launch the game. Please try again later"

Mobile version (Android):

"Sorry! The game failed to start for an unexpected reason."

Displayed when the client fails to launch while joining a game, which can be caused by a faulty internet connection or by Roblox maintenance.

Starting error
Starting error (2)
Purchase Error There are three variations of this error:


  • "This item is not currently for sale. Your account has not been charged."
    Displayed when a user attempts to purchase a product that is not for sale.
  • "Your purchase failed because your account does not have enough Robux. Your account has not been charged."
    Displayed when a user attempts to purchase a product with insufficient Robux.
  • "Your purchase of [name of item] failed because something went wrong. Your account has not been charged. Please try again later."
    Displayed when a user attempts to purchase a product and something went wrong. This can be caused when trying to purchase items using Tix, but this is not always the case.
PurchaseError 3
PurchaseError
PurchaseError 2
6 "An error occurred while starting Roblox; Details: ... Error Code: 6"

Displayed when the launcher times out while downloading a new version or launching a game, which can be caused by faulty internet connection or anti-virus detections.

ErrorCode6
17 (279) "Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)"

Displayed when the client was unable to connect to the game server, which can be caused by website blocks on the user's internet, or when Roblox is experiencing downtime or other issues. Can sometimes occur when a user attempts to rejoin a server before Roblox disconnects them from their previous visit.

Error Code 279
146 (279) "Failed to connect to the Game. (ID = 146: Illegal teleport destination.)"

Displayed when the client attempts to teleport to a place that is inactive or in a different game universe from the start place.

146 (279)
148 (279) "Failed to connect to the game. (ID = 148: Roblox version is out of date. Please uninstall and try again.)"

Displayed when the Roblox launcher or client is outdated and must be reinstalled.

148Error

256/274

"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)"
"The game's developer has temporarily shut down the server. Please try again. (Error Code: 274)"

Displayed when a developer manually closes a game server, or when a player is banned while in-game.

Error 256
260 "There was a problem receiving data, please reconnect. (Error Code: 260)"

Displayed when no data is being received by the Roblox web servers.

Errrotr
261 "Error while receiving data, please reconnect."
"There was a problem streaming data, please reconnect. (Error Code: 261)"

Displayed when the server fails to send feedback for data requests, which can be caused by faulty internet connection or Roblox downtime or other issues.=

Error261
262 "There was a problem sending data, please reconnect. (Error Code: 262)"

Displayed when game cannot load after data fails to send.

Screenshoot
264 "Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264)"
"You are already playing a game. Please shut down the other game and try again."

Displayed when attempting to join a game while the user is already inside of a game on a different device. This error can indicate an unknown/unwanted user on an account.

Errorrare
267 "You were kicked from this game: [Reason] (Error Code: 267)"

Displayed when a user is kicked from a game session using a script (which includes admin commands). This error is typically not caused by Roblox, but rather by a script inserted by the game developer.

Error Code 267

Unspecified reason

Image267

Old Kick Error, No reason field

268 "You have been kicked by the server. Please close and rejoin another game (Error Code: 268)"
"You have been kicked due to unexpected client behavior. (Error Code: 268)"

Displayed when a user is kicked from the game and is forced to join another server, which can be caused when a player attempts to join while an exploit is loaded.

Error 268
Error268 2
271 There are two variations of this error:
  • "Server was shut down due to no active players. (Error Code: 271)"
    Displayed when all players in a server are inactive, causing the server to close.
  • "You have been kicked by server, please reconnect"
    Unknown reason/cause of error
271
271 v2
272 "Disconnected due to the Security Key Mismatch (Error Code: 272)
"Lost connection due to an error. (Error Code: 272)"

On August 14th, 2018, this error occurred for an unknown reason, and many players were not able to play Roblox. This was fixed the next day. Also displayed when a user attempt to join the game while an exploit is loaded.

272
272 v2
273 "Disconnected from the game, possibly due to the game joined from another device (Error Code: 273)"

Displayed when a user joins a game using another device, and sometimes can occur when a user is in-game while warned or banned.

ErrorCode273
275 "Roblox has shut down the server for maintanance. Please try again. (Error Code: 275)"
"Roblox has shut down this game server for maintenance (Error Code: 275)"

Displayed when Roblox closes a game server for maintenance or if a game is deleted by a Roblox staff member while being played.

Robloxerror
Error 275
277 "Lost connection to the game server, please reconnect (Error Code: 277)"
"Please check your internet connection and try again. (Error Code: 277)"

Displayed when the client has one of many different internet connection issues while inside of a game.

Lost Connection
44926b1af93aa099e4324b5521dca946
278 "You were disconnected for being idle 20 minutes (Error Code: 278)"

Displayed when a player is idle in a game for 20 or more minutes. This feature is intended to prevent users from wasting Roblox server space.

Error Code 278- Disconnected
517 "This game is currently unavailable. Please try again later. (Error Code: 517)"
"This game has ende.d (Error Code: 517)"

Displayed when a client attempts to join a server that is in the process of closing, or when a player attempts to rejoin a server before Roblox disconnects them from their previous visit.

Error Code 517
292F4D83-E629-46A9-AF40-E574CBEA694B

Error Variation

522 "Followed user has left the game (Error Code: 522)"

Displayed when a user attempts to follow a player into a game after the player they are following has left.

Bandicam 2019-02-14 11-10-34-305
523 "The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)"

Displayed when a user attempts to join a game that has been set to Private.

Error2
524 "Not authorized to join this game. (Error Code: 524)"
"You do not have permission to join this game. (Error Code: 524)"

Displayed during Roblox downtime, after attempting to join a VIP server they cannot join, or when attempting to join a game as a Guest.

524
Error524
529 "A Http error has occurred. Please close the client and try again. (Error Code: 529)"
"We are experiencing technical difficulties. Please try again later. (Error Code: 529)"

Displayed when an HTTP error occurs due to issues on either the client or server.

Unknown33
610 There are five variations of this error:


  • "Can't join place [id]: HTTP [number] ([reason]) (Error Code: 610)"
    Displayed for unknown reasons between November 9, 2018 and November 10, 2018.[1]
  • "Can't join place [id]: HttpError: [reason] (Error Code: 610)"
    Displayed when a DNS resolution fails while connecting to a server, or when a user attempts to join a Paid Access game through the server list before purchasing the game. Was also displayed for unknown reasons between August 8, 2019 and August 13, 2019, and on September 21, 2019 and September 27, 2019 and on October 18, 2019.
  • "Can't join private server. HTTP 400 (Error 610)"
    Displayed when failing to connect to a private server. Similar to Error 524.
  • "Can't follow user: HTTP 503 (Invalid JSON response received) (Error Code: 610)"
    Displayed when a user attempts to follow another user but fails due to a Roblox error.
  • "Cannot join game instance: HTTP 400 (HTTP 400 (Bad Request)) (Your device is not supported to play this game)"
    Displayed when attempting to join a game with a device that is not supported by either Roblox or the individual game.
Error1
ROBLOXERROR610D
610
610twoinone
Anotación 2019-05-08 203033
ErrorCode610Device
610 Dns
HTTP 503
Ohhh
610 prv

With Private Servers

769 "Teleport Failed: Unknown exception. (Error Code: 769)"
"Teleport failed due to an unexpected error. (Error Code: 769)"
"Reconnect was unsuccessful. Please try again. (Error Code: 769)"

Displayed when teleportation to another place while in-game fails for various reasons.

ID-769
769
Error 769 2
770 There are two variations of this error:
  • "Game's root place is not active. (Error Code: 770)"
    Displayed when attempting to join a place that is a part of a game universe where the start place is not active.
  • "Attempted to teleport to a place that does not exist. (Error Code: 770)"
    Displayed when attempting to teleport to a place that doesn't exist or has been deleted.
Gamerootplaceisnotactive
770
771 "Teleport failed, server is no longer available. (Error Code: 771)"

Displayed when attempting to teleport to a game server that no longer exists or has been closed.

771
772 "Teleport failed, server is full. (Error Code: 772)"

Displayed when attempting to teleport to a full game server.

ErrorCode722
773 There are two variations of this error:
  • "Teleport Failed: This game has not been approved, yet. (Error Code: 773)"
    Displayed when attempting to teleport to a non-approved game, meaning that the game has been put under review by moderators after multiple reports.
  • "Teleport Failed: Attempted to teleport to a place that is restricted. (Error Code: 773)"
    Displayed when attempting to teleport to a game that the user is not permitted to join.
Ffebcda807a46f061c56ffa8c85c6b58
ErrorCode773restricted
Error773 UnsuccessfulReconnect

References

  1. https://devforum.roblox.com/t/robloxcritical-unable-to-join-any-game/198657

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