An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout Roblox, and are part of every Roblox version.
When on the website, most error messages will be the only content shown on-screen besides the header and footer.
On previous Roblox game client versions, error messages used to be often displayed using a red rectangle at the top. However, the newest versions now use a gray dialog box in the center of the screen.
Common errors are:
- Unknown error
- 403 error
- 404 error
- 500 error
- Old Roblox error page
- 400 error
- Bad Request
Common website error messages
|ID # (Error Code)||Description||Images|
"Something went wrong| An unexpected error occurred. Please try again later."
An error message that is displayed if the error ID is not recognized. Can also sometimes occur in other circumstances, but this is rare.
"Bad Request | There was a problem with your request." This error is displayed when the request your device sent to the website server was somehow incorrect or corrupted and the server couldn't understand it.
The 400 Bad Request error is often caused by entering or pasting the wrong URL in the address window but there are some other causes as well.
"Access Denied | You don't have permission to view this page."
This error is displayed when you attempt to view a page that is restricted to staff or another such page that you do not have access to (such as group admin for a group you are not in)
"Page cannot be found or no longer exists | Page Not Found"
This error is displayed when you attempt to visit a page that does not exist, which includes terminated profiles or pages that have never existed before (example: terminated accounts). This error can be found if Roblox is blocked by the local government as well.
"Internal Server Error | An unexpected error occurred" This error is displayed when the server has encountered an internal error or misconfiguration and was unable to complete your request
"roblox.com took too long to respond."
Happens when the specified web-host timeout. Website maintenance or temporary service shutdown may cause this problem. [clarification needed]
Common game client error messages
|ID # (Error Code)||Description||Images|
"An unexpected error occurred and Roblox needs to quit. We're sorry!"
A generic error message that is displayed if the client has crashed. Can also happen if the client runs out of memory, and also happen when the player joins with Malicious Program. This can also be caused by very heavy lag in the game.
"An error occurred while starting Roblox; Details: ... Error Code: 6"
Happens when downloading of the client times out. This usually occurs with poor internet speed/connection. This may also happen if an anti-virus detects the client as malware, this error is very rare.
"Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)"
Happens when the client was unable to join the server, this will require the player to wait some minutes to rejoin the game. This usually occurs after players get disconnected and need to rejoin the game or join another game. It can also occur when roblox.com is blocked by the local internet or by a government (very rare).
"Failed to connect to the Game. (ID = 142: Network protocol mismatch. Please upgrade.)"
Happens if the client tries to connect to an outdated server.
"Failed to connect to the Game. (ID = 146: Illegal teleport destination.)"
Happens when the client attempts to join a place different from the start place in a game.
"Failed to connect to the game. (ID = 148: Roblox version is out of date. Please uninstall and try again.)"
Happens when the client is too old and needs to be reinstalled.
"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)" "The game's developer has temporarily shut down the game server. Please try again. (Error Code: 274)"
Happens when the developer of the game shuts down all servers for that game, or when the server shuts down for some other reason. This can also occur when you get banned while you are playing a game. This error used to be: "This game has shut down".
"There was a problem receiving data, please reconnect (Error Code: 260)"
Happens when no data is received and the site is not working.[clarification needed]
"Error while receiving data, please reconnect"
Happens when the server failed to send feedback of data requests. This error usually happens when there are internet connection issues or if the Roblox servers are experiencing issues.
"There was a problem sending data, please reconnect. (Error Code: 262)"
Happens when the data failed to send and the game can't load.
"Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264)"
Happens if a different device on the user account launched a game.
|267 (267)||"You were kicked from this game: [Reason] (Error Code: 267)"|
"You have been kicked from the game (Error Code: 267)"
Happens if the user is kicked from a game session.
|589 (589)||Happens when you log out in game.|
"You have been kicked by server. Please close and rejoin another game (Error Code: 268)"
Happens when the player gets kicked from the game's server, and is forced to join another server. This error can happen when you enter game with a exploit program.
"Disconnected due to the Security Key Mismatch (Error Code: 272)
On 14th, August, 2018, this error occurred for an unknown reason, and many players were not able to play roblox. This was fixed the next day. The error happens when you attempt to connect to a game with an exploit program and you can't join in. Also happens for an unknown reason.
"Disconnected from game, possibly due to game joined from another device (Error Code: 273)"
"Roblox has shut down this game server for maintenance (Error Code: 275)"
Happens when Roblox shuts down a game's server for maintenance. This can usually happen when a developer of the said game has updated it.
"Please check your internet connection and try again. (Error Code: 277)"
Happens when the client loses connection or when you're joining a game, typically before an ID 17 error. It might also happen if the Local Internet or a Government blocks Roblox (extremely rare, since Error Code 610 could appear instead). This error also appears when your internet connection is down or you get banned while playing, Now that error can happen randomly, Always this error can make the user lose progress in that server.
"You were disconnected for being idle for 20 or over 20 minutes (Error Code: 278)"
Happens when you were idle for 20 or more minutes in-game.
"This game is currently unavailable. Please try again later. (Error Code: 517)"
"This game has ended (Error Code: 517)"
Happens when a client tries to join a server that is currently shutting down. If the server is already shut down the client will get the Error Code: 523 instead.
This can also happen when you uninstall Roblox while in-game, also this error can happens when you get disconnected and try to enter the same server that you got disconnected.
"Followed user has left the game (Error Code: 522)"
Happens if the user tries to join a game with the followed user but left the game.
"The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)"
Happens if the user tries to connect to the server that is already ended.
"Not authorized to join this game. (Error Code: 524)"
"You do not have permission to join this game. (Error Code: 524)"
Happens when Roblox servers are down. This error can also happen if you try to join a game with a Guest account.
It can also happen when you try to join a VIP Server that you are not invited to via the Friend Join function.
"A Http error has occurred. Please close the client and try again. (Error Code: 529)"
A newer error, this is caused if the HTTP stops working or if the HttpService crashes.
"Can't join place [id]: HTTP 400 (Cannot join game with no authenticated user.) (Error Code: 610)"
"Can't join place [id]: HTTP 400 () (Unknown error.) (Error Code: 610)"
On November 9-10, 2018, this error occurred for an unknown reason every time players tried to join a game, causing games to be unplayable. The error was completely patched in about a day after it's original occurrence. Not much is known about this error. However, the error returned after the error was patched along with ID 769. This error can occur when trying to join VIP servers you are not allowed to join. Also happens when you log out or if you lose the connection when the game is starting.
|700 (700)||Another new instance, this error occurs when a game fails to teleport the user to another place which is part of the game.|
"Teleport Failed: Unknown exception. (Error Code: 769)"
"Teleport Failed due to an unexpected error. (Error Code: 769)"
"Reconnect was unsuccessful. Please try again. (Error Code: 769)"
An error that occurs if teleportation fails for unknown reasons.
"Game's root place is not active. (Error Code: 770)"
This error happens when someone else enters your account when you try to enter a game. This error is very rare [Clarification needed], or if the Game's root place turns inactive while playing.
Happens if the player attempts to teleport to a game that doesn't exist or was deleted.
"Teleport failed, server is full. (Error Code: 722)"
This error will happen if you try to teleport to a server that is already full.
"Teleport Failed: This game has not been approved, yet. (Error Code: 773)"
An error that occurs if teleportation fails for a non-approved game.
|778 (778)||Displayed when you open the Roblox client after rebooting your PC while in-game. This occurs when the Roblox game client does not close properly, which it normally does upon shutting down. This occasion is very rare.|
"Teleport Failed: The previous teleport is in processing"
Happens when a teleport to another game fails another requested teleport is in processing.
Happens when a gamepass purchase is confirmed at the same time that the developer shuts down all servers. All of the necessary Robux used to purchase the gamepass disappears, as well as the purchased product not appearing; the developer also does not receive the Robux. This error happens very rarely.
- ↑ https://devforum.roblox.com/t/id-142-network-protocol-mismatch-please-upgrade/22596/4
- ↑ https://devforum.roblox.com/t/users-being-disconnected-from-game-error-code-273/227870
- ↑ https://devforum.roblox.com/t/robloxcritical-unable-to-join-any-game/198657
- ↑ https://twitter.com/Roblox/status/1061355401612943360