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A game error message

An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout Roblox and are part of every Roblox version.

In Roblox, if an error has occurred in the game, a dialog box will show up with a message, usually requiring the player to rejoin, mainly on another server, causing the game's background to blur, and if the user rejoin the same server they will get another error.

When on the website, most error messages will be the only content shown on-screen besides the header and footer.

Common website errors are:

  • Unknown error
  • 403 error
  • 404 error
  • 500 error
  • 400 error
  • Bad Request

See below:

Common website error messages

ID # (Error Code) Description Images
Down For Maintenence

"Something went wrong | The site has been shut down for maintenance Please try again later."

This will show up when the administrators have locked down the site in order to fix something that went wrong in the background. 

Forum Error

"The Roblox public forum is no longer active. | Please consider using these alternative communication methods |- Connect with other players in Groups |- Read about game development on the Developer Forum |- Catch-up on the latest news on our Roblox Blog

An error message that is displayed when a user tries to view the public forum, as it has been removed. It will redirect them to the page, where they will see this error.

Forum error

The page isn’t redirecting properly (on Mozilla Firefox)

This page isn't working; redirected you too many times (on Google Chrome)

etc. (depending on browser)

An error message that appears on accounts that have a NotApproved.aspx-type ban, but also a poison ban. It happens because the site is trying to redirect the user to the /Membership/CreationDisabled.aspx page, but all pages automatically redirect to /Membership/NotApproved.aspx when an account is banned, so it tries to redirect to both at the same time and creates an infinite redirect loop that causes the "too many redirects" error.

Redirect error

Too many redirects error

Nonexistent Error

Something went wrong | An unexpected error occured. Please try again later.

This error appears if the user changes the error number in the site link to non-existent.


"Bad Request | There was a problem with your request."

This error is displayed when the request the user's device sent to the website server was somehow incorrect or corrupted and the server could not understand it.

The 400 Bad Request error is often caused by entering or pasting the wrong URL in the address window but there are some other causes as well.

Chrome 03-28-2019 18-30-32

"Access Denied | You don't have permission to view this page."

This error is displayed when a user attempts to view a page that is restricted to staff or another such page that the user does have access to (such as group admin for a group they are not in). They can also get this error if they get IP Banned.

Chrome 03-28-2019 18-30-15

"Page cannot be found or no longer exists | Page Not Found"

This error is displayed when a user attempts to visit a page that does not exist, which includes terminated profiles or pages that have never existed before (example: if they type random stuff ). This error can be found if Roblox is blocked by the local government as well.

Chrome 03-28-2019 18-30-06


"Internal Server Error | An unexpected error occurred"

This error is displayed when the server has encountered an internal error or misconfiguration and was unable to complete the user's request

Chrome 03-28-2019 18-31-00

" took too long to respond."

Happens when the specified web-host timeout. Website maintenance or temporary service shutdown may cause this problem. It can also happen if the user's internet is slow or down or if Roblox is blocked by the internet connection

The error message may be different on other internet browsers as the image shows Google Chrome and the error message is not a Roblox specific error but can happen on any website.[clarification needed]


Common game client error messages

ID # (Error Code) Description Images
Client Crash

"An unexpected error occurred and Roblox needs to quit. We're sorry!"

A generic error message is displayed if the client has crashed. Can also happen if the client runs out of memory, it can also happen when the player joins with an exploit. This can also be caused by very high ping in the game (Over 200 thousand ms).

Roblox Crash 25 01 2019 03 02 59 p. m.
Launching error

"Error starting game | An error occured trying to launch the game. Please try again later"

Happens when the client fails to launch to join a game. Poor internet or maintenance may cause the problem. If the WiFi is unsecure, and when you try joining a game, the error will likely pop up. In Rare cases, this error can happen for unknown reasons.

Starting error

"An error occurred while starting Roblox; Details: ... Error Code: 6"

Happens when downloading of the client times out. This usually occurs with poor internet speed/connection. This may also happen if an anti-virus detects the client as malware, but there is a low chance that they will detect it. This error is very rare.

17 (279)

"Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)"

Happens when the client was unable to connect to the server. This may require the player to wait some minutes before being able to rejoin the game. This usually occurs after players get disconnected and need to rejoin the game or join another game. This can also occur when the website is blocked by either the user's local internet or by a government (very rare). This error, along with error 277, occurred often in March and April 2019 and gone after May 2019 while before that it was never occurring.

Error Code 279
142 (279)

"Failed to connect to the Game. (ID = 142: Network protocol mismatch. Please upgrade.)"

Happens if the client tries to connect to an outdated server.[1]

Network protocol mismatch

"Failed to connect to the Game. (ID = 142: Network protocol mismatch. Please upgrade.)

146 (279)

"Failed to connect to the Game. (ID = 146: Illegal teleport destination.)"

Happens when the client attempts to join a place different from the start place in a game.

146 (279)
Illegal teleport destnation
148 (279)

"Failed to connect to the game. (ID = 148: Roblox version is out of date. Please uninstall and try again.)"

It happens when the Roblox launcher is too old and needs to be reinstalled.

149 (279)

"Failed to connect to the game. (ID = 149: Version not compatible with server. Please uninstall and try again.)"

Happens when the game is updated, but servers don't shutdown. If you join to an old server, you will get this error.

149 (279)

256 (256)


"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)"

Happens when the developer of the game shuts down all servers for that game, or when the server shuts down for some other reason. This can also occur when you get banned while you are playing a game.

"Lost connecting due to an error"

Idk what to say but  another lost connection error  Image coming soon cause not getting permission to post it                                                                   

Error 256
260 (260)

"There was a problem receiving data, please reconnect (Error Code: 260)"

Happens when no data is received and the site is not working.[clarification needed]

55a9916bb42b713b0d2bcca0c5294c17 (1)
261 (261)

"Error while receiving data, please reconnect"
"There was a problem streaming data, please reconnect. (Error Code: 261)"

Happens when the server failed to send feedback of data requests. This error usually happens when there are internet connection issues or if the Roblox servers are experiencing issues.

262 (262)

"There was a problem sending data, please reconnect. (Error Code: 262)"

Happens when the data failed to send and the game cannot load.

264 (264)

"Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264)" or "You are already playing a game. Please shut down the other game and try again." (Old)

Happens if a different device on the user account launched a game. This could be an indication of an unknown user on your account. If you feel as if someone else is on your account, and they shouldn't be, sign out of all devices immediately. 

Bandicam 2019-03-05 20-50-15-719
267 (267)

"You were kicked from this game: [Reason] (Error Code: 267)"
"You have been kicked from the game (Error Code: 267)"

"You were kicked from this game: [Reason] (Error Code: 267)"

Happens if the user is kicked from a game session, or if an admin kicks you, or if a script causes the player to be kicked.

This also happens when you go too fast, possibly too fast for Roblox to load. In Speed Run 4, if the player dies in Ragequit mode, the reason will be "R A G E Q U I T".


With r10005

Error Code 267

Variation of the error.

268 (268)

"You have been kicked by server. Please close and rejoin another game (Error Code: 268)"
"You have been kicked due to unexpected client behavior. (Error Code: 268)"

Happens when the player gets kicked from the game's server and is forced to join another server. This error can happen when you enter the game with an exploit program.

Error 268

Kicked By Usertrusted.

Error268 2
271 (271)

There are two variations of this error:

  • "Server was shutdown due to no active players. (Error Code: 271)"
    Happens when all the players are not active (afk) and the server shutdowns to remove that inactive server. Very Rare.
  • "You have been kicked by server, please reconnect"
    There's not a specific reason of why this happens. Its a Rare error (1 in 1000 chance of occurring in each disconnection ID 277 code).
271 v2
272 (272)

"Disconnected due to the Security Key Mismatch (Error Code: 272)
"Lost connection due to an error (Error Code: 272)"

On 14th, August 2018, this error occurred for an unknown reason, and many players were not able to play Roblox. This was fixed the next day. The error happens when you attempt to connect to a game with an exploit program and you cannot join in. Also happens for an unknown reason.

272 red
272 v2
273 (273)

"Disconnected from game, possibly due to game joined from another device (Error Code: 273)"

Happens if the user is either warned or banned while playing a game. This can also occur if they try to join a game while playing on any other device, or for an unknown reason[2]. It can also happen if you lose / have bad connection. This could also be an indication of an unknown user on your account. If you feel as if someone else is on your account, and they shouldn't be, sign out of all devices immediately, or they can do unauthorised bad actions on your account.

274 (274)

"The game's developer has temporarily shut down the server. Please try again. (Error Code: 274)"

Happens when developer temporarily shuts down a game's server. Also happens if is updated.

275 (275)

"Roblox has shut down this game server for maintenance (Error Code: 275)"

Happens when Roblox shuts down a game's server for maintenance. This can usually happen when a developer of the said game has updated it. This can also happen if a game is deleted by Roblox while you are playing, like, for example: Free robux and others scam games that will always appear on the front page.

Error 275
277 (277)

There are two variations of this error:

  • "Lost connection to the game server, please reconnect.   (Error Code: 277)"
    When the client loses connection or when you are joining a game, the game server will shutdown and will error code: 279 ID 17 from the game or banned while playing.
  • "Please check your internet connection and try again. (Error Code: 277)"
    Happens when the client loses connection or when you are joining a game, typically before an ID 17 error. It might also happen if the Local Internet or a Government blocks Roblox (extremely rare, since Error Code 610 could appear instead). This error also appears when your internet connection is down or you get banned while playing. As of recent, this has started to occur randomly, even when the connection is not lost. This is something Roblox has yet to fix. Sometimes, when it does this, it gives no warning (no lag of any sorts), and it just (Unluckily) crashes.
278 (278)

"You were disconnected for being idle for 20 or over 20 minutes (Error Code: 278)"

Happens when you are idle for 20 or more minutes in-game.

Error Code 278- Disconnected
517 (517)

"This game is currently unavailable. Please try again later. (Error Code: 517)"
"This game has ended (Error Code: 517)"

Happens when a client tries to join a server that is currently shutting down. If the server is already shut down the client will get the Error Code: 523 instead.

This can also happen when you uninstall Roblox while in-game, also this error can happens when you get disconnected and try to enter the same server that you got disconnected via friend join or other errors.

Error Code 517

Another variation of the error

522 (522)

"Followed user has left the game (Error Code: 522)"

Happens if the user tries to join a game with the followed user but left the game.

Bandicam 2019-02-14 11-10-34-305
523 (523)

"The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)"

Happens if the user tries to connect to a server that ended.

524 (524)

"Not authorized to join this game. (Error Code: 524)"
"You do not have permission to join this game. (Error Code: 524)"

Happens when Roblox servers are down. This error can also happen if you try to join a game with a Guest account.

It can also happen when you try to join a VIP Server that you are not invited to via the Friend Join function.

529 (529)

"A Http error has occurred. Please close the client and try again. (Error Code: 529)"

"We are experiencing technical difficulties. Please try again later. (Error Code: 529)"

A newer error, this is caused if the HTTP stops working or if the HttpService crashes, this error is quite rare.

589 (589)

Happens when you log out in-game.

610 (610)

"Can't join place [id]: HTTP 400 ([reason]) (Error Code: 610)"
"Can't join place [id]: HTTP 400 () (Unknown error.) (Error Code: 610)"

On November 9-10, 2018 and August 13, 2019 this error occurred for an unknown reason every time players tried to join a game, causing games to be unplayable[3]. In both instances, the error was completely patched within a day of its original occurrence[4]. Not much is known about this error. However, the error returned after the error was patched along with ID 769. This error can occur when trying to join VIP servers you are not allowed to join. Also happens when you log out or if you lose the connection when the game is starting.

"Can't join place [id]: HttpError: [reason] (Error Code: 610)"

This error happens if the DNS resolution has failed while connecting to a server.

On August 8-13, 2019 This error started to appear again, for an unknown reason, Roblox's site had a heading that said "Looks like something's not working right! Thank you for being patient while we look into it, however, some players (20%) didnt receive this error, unlike on November 2018, where almost everyone got this error."

Alongside the error that appears countless other things started to be noticed, like assets being shown with the [Ripped Paper] symbol, and screenshotted games being replaced with the [Game] Symbol.


Happens if you log out when the game is starting.

Anotación 2019-05-08 203033
610 Dns

Error by DnsResolve

7xx Another new instance, this error occurs when a game fails to teleport the user to another place which is part of the game.
769 (769)

"Teleport Failed: Unknown exception. (Error Code: 769)"
"Teleport Failed due to an unexpected error. (Error Code: 769)"
"Reconnect was unsuccessful. Please try again. (Error Code: 769)"

An error that occurs if teleportation fails for unknown reasons.


A teleport fail message


Variation of error.

Error 769 2

Reconnect error

770 (770)

There are two variations of this error:

  • "Game's root place is not active. (Error Code: 770)"
    This error happens when someone else enters your account when you try to enter a game. This error is very rare [Clarification needed], or if the Game's root place turns inactive while playing.This could be an indication of an unknown user on your account. If you feel as if someone else is on your account, and they shouldn't be, sign out of all devices immediately.
  • "Attempted to teleport to a place that does not exist. (Error Code 770)"
    Happens if the player attempts to teleport to a game that does not exist or was deleted.

Game Root place is not active.


Teleport error.

Screenshot (1224)

An attempt to join a inaccessible obby, using inspect element to change the PlaceID.

771 (771)

"Teleport failed, server is no longer available (Error Code: 771)"

Happens when you try to teleport to a server, but it no longer exists. (Empty Server)

772 (772)

"Teleport failed, server is full. (Error Code: 772)"

This error will happen if you try to teleport to a server that is already full.

773 (773)

There are three variations of this error:

  • "Teleport Failed: This game has not been approved, yet. (Error Code: 773)"
    An error that occurs if teleportation fails for a non-approved game.
  • "Teleport Failed: Attempted to teleport to a place that is restricted. (Error Code: 773)"
    This error will happen if you attempt to teleport by id that is not a place, or attempted to teleport to a place that is either friends only or private.
  • This reconnect was unsuccessful.
778 (778) Displayed when you open the Roblox client after rebooting your PC while in-game. This occurs when the Roblox game client does not close properly, which it normally does upon shutting down. This occasion is very rare.

"This game has shutdown."

Happens when you have a poor internet signal or technical problems. Also happens when the game shutdowns. Its an unknown code error because this can be a lot of errors (256, 267, 274, 277, 769, and more).

Shut down

"Teleport Failed: The previous teleport is in processing"

Happens when a teleport to another game fails another requested teleport is in processing.


Happens when a gamepass purchase is confirmed at the same time that the developer shuts down all servers. All of the necessary Robux used to purchase the gamepass disappears, as well as the purchased product not appearing; the developer also does not receive the Robux.

???d "This item is not currently for sale. Your account has not been charged."

Happens when you try to purchase a game pass or developer product that is currently not for sale.



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