Template:Notice
An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout Roblox and are part of every Roblox version.
In Roblox, if an error has occurred in the game, a dialog box will show up with a message, usually requiring the player to rejoin, mainly on another server, causing the game's background to blur, and if the user rejoin the same server they will get another error.
When on the website, most error messages will be the only content shown on-screen besides the header and footer.
Common website errors are:
- Unknown error
- 403 error
- 404 error
- 500 error
- 400 error
- Bad Request
See below:
Common website error messages
ID # (Error Code) | Description | Images |
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Down For Maintenence |
"Something went wrong | The site has been shut down for maintenance Please try again later." This will show up when the administrators have locked down the site in order to fix something that went wrong in the background. |
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Forum Error |
"The Roblox public forum is no longer active. | Please consider using these alternative communication methods |- Connect with other players in Groups |- Read about game development on the Developer Forum |- Catch-up on the latest news on our Roblox Blog An error message that is displayed when a user tries to view the public forum, as it has been removed. It will redirect them to the page https://www.roblox.com/forum-disabled-page, where they will see this error. |
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ERR_TOO_MANY_REDIRECTS |
The page isn’t redirecting properly (on Mozilla Firefox) This page isn't working; www.roblox.com redirected you too many times (on Google Chrome) etc. (depending on browser) An error message that appears on accounts that have a NotApproved.aspx-type ban, but also a poison ban. It happens because the site is trying to redirect the user to the /Membership/CreationDisabled.aspx page, but all pages automatically redirect to /Membership/NotApproved.aspx when an account is banned, so it tries to redirect to both at the same time and creates an infinite redirect loop that causes the "too many redirects" error. |
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Updating Avatar Error | "Error while updating worn items"
Happens when the user tries to put a hat on certain packages. (Example: Snow Gentleman.) |
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Error |
"Something went wrong | An unexpected error occurred. Please try again later." This error appears if the user changes the error number in the site link to non-existent. |
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400 |
"Bad Request | There was a problem with your request." This error is displayed when the request the user's device sent to the website server was somehow incorrect or corrupted and the server could not understand it. The 400 Bad Request error is often caused by entering or pasting the wrong URL in the address window but there are some other causes as well. |
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403 |
"Access Denied | You don't have permission to view this page." This error is displayed when a user attempts to view a page that is restricted to staff or another such page that the user does not have access to (such as group admin for a group they are not in). They can also get this error if they get IP Banned. |
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404 |
"Page cannot be found or no longer exists | Page Not Found" This error occurred when a user attempts to view a page that restricted to staff or another such page that the user does not have access to (such as group admin for a group they are not in). They can also get this error if they get IP Banned. |
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500 |
"Internal Server Error | An unexpected error occurred" This error is displayed when the server has encountered an internal error or misconfiguration and was unable to complete the user's request |
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504 |
"roblox.com took too long to respond." Happens when the specified web-host timeout. Website maintenance or temporary service shutdown may cause this problem. It can also happen if the user's internet is slow or down or if Roblox is blocked by the internet connection The error message may be different on other internet browsers as the image shows Google Chrome and the error message is not a Roblox specific error but can happen on any website.[clarification needed] |
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Game Passes loading error. |
"Failed To Load Game passes, please try again later." Happens if the client has no internet and tries to see gamepasses. Also happens if the client tries to see the game passes by using the Internet Archive (Wayback Machine). |
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??? | "An error occured, please try again. | Error"
Happens if client using Internet Archive (WayBack Machine) and tries to see Game Passes. |
Common game client error messages
ID # (Error Code) | Description | Images |
---|---|---|
Client Crash |
"An unexpected error occurred and Roblox needs to quit. We're sorry!" A generic error message is displayed if the client has crashed. Can also happen if the client runs out of memory, it can also happen when the player joins with an exploit. This can also be caused by very high ping in the game (Over 200 thousand ms). |
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Connecting fail | "Failed to download or apple critical settings, please check your internet connection. Error info: HttpError: [reason]"
This error happens if the DNS resolution has failed while connecting to the Roblox or user loses internet. |
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Launching error |
"Error starting game | An error occured trying to launch the game. Please try again later" Mobile version (Android): "Sorry! The game failed to start for an unexpected reason." Happens when the client fails to launch to join a game. Poor internet or maintenance may cause a problem. If one's WiFi is insecure, and when they attempt to join a game, the error will likely pop up. In rare cases, this error can happen for unknown reasons. |
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Purchasing Error | There are three variations of this error:
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6 |
"An error occurred while starting Roblox; Details: ... Error Code: 6" Happens when downloading of the client times out. This usually occurs with poor internet speed/connection. This may also happen if an anti-virus detects the client as malware, but there is a low chance that they will detect it. This error is very rare. |
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17 (279) |
"Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)" Happens when the client was unable to connect to the server. This may require the player to wait some minutes before being able to rejoin the game. This usually occurs after players get disconnected and need to rejoin the game or join another game. This can also occur when the website roblox.com is blocked by either the user's local internet or by a government (very rare). This error, along with error 277, occurred often in March and April 2019 and gone after May 2019 while before that it was never occurring. |
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142 (279) |
"Failed to connect to the Game. (ID = 142: Network protocol mismatch. Please upgrade.)" Happens if the client tries to connect to an outdated server.[1] |
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146 (279) |
"Failed to connect to the Game. (ID = 146: Illegal teleport destination.)" Happens when the client attempts to join a place different from the start place in a game. |
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148 (279) |
"Failed to connect to the game. (ID = 148: Roblox version is out of date. Please uninstall and try again.)" It happens when the Roblox launcher is too old and needs to be reinstalled. |
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149 (279) |
"Failed to connect to the game. (ID = 149: Version not compatible with server. Please uninstall and try again.)" Happens when the game is updated, but servers don't shut down. If a player joins an old server, they will get this error. |
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256 (256) |
"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)" Happens when the developer of the game shuts down all servers for that game, or when the server shuts down for some other reason. This can also occur when a player get banned while they are playing a game. |
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260 (260) |
"There was a problem receiving data, please reconnect (Error Code: 260)" Happens when no data is being received by the website.[clarification needed] |
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261 (261) |
"Error while receiving data, please reconnect" Happens when the server failed to send feedback of data requests. This error usually happens when there are internet connection issues or if the Roblox servers are experiencing issues. |
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262 (262) |
"There was a problem sending data, please reconnect. (Error Code: 262)" Happens when the data failed to send and the game cannot load. |
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264 (264) |
"Same account launched game from different device. Reconnect if you prefer to use this device. (Error Code: 264)" or "You are already playing a game. Please shut down the other game and try again." (Old) Happens if a different device on the user account launched a game. This could be an indication of an unknown user on one's account. If you feel like someone is on your account who shouldn't be, you can consider implementing a 2-Step Verification system on your account. |
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267 (267) |
"You were kicked from this game: [Reason] (Error Code: 267)" "You were kicked from this game: [Reason] (Error Code: 267)" Happens if the user is kicked from a game session, or if an in-game administrator kicks the user, or if a script causes the player to be kicked. This also happens when a player go too fast, possibly too fast for Roblox to load. |
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268 (268) |
"You have been kicked by the server. Please close and rejoin another game (Error Code: 268)" Happens when the player gets kicked from the game's server and is forced to join another server. This error can happen when a player enters the game with an exploit program. |
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271 (271) |
There are two variations of this error:
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272 (272) |
"Disconnected due to the Security Key Mismatch (Error Code: 272) On 14th, August 2018, this error occurred for an unknown reason, and many players were not able to play Roblox. This was fixed the next day. The error happens when a user attempt to connect to a game with an exploit program and they cannot join in. Also happens for an unknown reason. |
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273 (273) |
"Disconnected from the game, possibly due to the game joined from another device (Error Code: 273)" Happens if the user is either warned or banned while playing a game. This can also occur if they try to join a game while playing on any other device, or for an unknown reason[2]. It can also happen if a user has a bad connection, or they lose connection. This could also be an indication of an unknown user on one's account. |
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274 (274) |
"The game's developer has temporarily shut down the server. Please try again. (Error Code: 274)" Happens when developer temporarily shuts down a game's server. Also happens if is updated. |
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275 (275) |
"Roblox has shut down this game server for maintenance (Error Code: 275)" Happens when Roblox shuts down a game's server for maintenance. This can usually happen when a developer of the said game has updated it. This can also happen if a game is deleted by Roblox while a user is playing, like, for example, Free robux and other scam games that will always appear on the front page. |
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277 (277) |
There are two variations of this error:
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278 (278) |
"You were disconnected for being idle 20 minutes (Error Code: 278)" Happens when a player is idle for 20 or more minutes in-game. It is likely to prevent AFK users clogging the ROBLOX servers. |
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517 (517) |
"This game is currently unavailable. Please try again later. (Error Code: 517)" Happens when a client tries to join a server that is currently shutting down. If the server is already shut down the client will get the Error Code: 523 instead. This can also happen when a user uninstalls Roblox while in-game. As well this error can happen when a player gets disconnected and try to enter the same server that they disconnected from via friend join or other errors. |
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522 (522) |
"Followed user has left the game (Error Code: 522)" Happens if the user tries to join a game with the followed user but left the game. |
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523 (523) |
"The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)" Happens if the user tries to connect to a server that ended. |
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524 (524) |
"Not authorized to join this game. (Error Code: 524)" Happens when Roblox servers are down. This error can also happen if a user tries to join a game with a Guest account. It can also happen when a user tries to join a VIP Server that they are not invited to via the Friend Join function. |
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529 (529) |
"An Http error has occurred. Please close the client and try again. (Error Code: 529)" "We are experiencing technical difficulties. Please try again later. (Error Code: 529)" A newer error, this is caused if the HTTP stops working or if the HttpService crashes, this error is quite rare. |
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589 (589) |
Happens when a player logs out in-game. No image, please add when found. | |
610 (610) |
"Can't join place [id]: HTTP 400 ([reason]) (Error Code: 610)" On November 9-10, 2018 and August 13, 2019, this error occurred for an unknown reason every time players tried to join a game, causing games to be unplayable[3]. In both instances, the error was completely patched within a day of its original occurrence[4]. Not much is known about this error. However, the error returned after the error was patched along with ID 769. This error can occur when a user trys to join VIP servers they are not allowed to join. Also happens when a player logs out or if they lose the connection when the game is starting. "Can't join place [id]: HttpError: [reason] (Error Code: 610)" This error happens if the DNS resolution has failed while connecting to a server. On August 8-13, 2019 This error started to appear again, for an unknown reason, Roblox's site had a heading that said "Looks like something's not working right! Thank you for being patient while we look into it, however, some players (20%) didn't receive this error, unlike in November 2018, where almost everyone got this error." Alongside the error that appears countless other things started to be noticed, like assets being shown with the [Ripped Paper] symbol, and screenshotted games being replaced with the [Game] Symbol. |
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7xx | Another new instance, this error occurs when a game fails to teleport the user to another place which is part of the game. | |
769 (769) |
"Teleport Failed: Unknown exception. (Error Code: 769)" An error that occurs if teleportation fails for unknown reasons. |
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770 (770) |
There are two variations of this error:
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771 (771) |
"Teleport failed, a server is no longer available (Error Code: 771)" Happens when a user attempts to teleport to a server, that no longer exists. (Empty Server) |
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772 (772) |
"Teleport failed, a server is full. (Error Code: 772)" This error will happen if a user attempts to teleport to a server that is already full. |
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773 (773) |
There are three variations of this error:
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???а |
"You were kicked from this game: This game was either caught having a virus, if it is removed with a plugin please reconnect." This error occurs randomly but is displayed error 267, it occurs if the game has a virus that steals accounts or if it includes a severe model that takes up space in the develop, the error started on August but is one of the rarest errors to catch, the catch of the error was caught on August 18th, 2019 by a user of the name, Carbonhybernation, he was infected with it but later banned, it disclosed on a random page that he was making a game and added the model (Jake's Firecamp and Cool Tent) and 2 more, (Skateboard with Hovercrafting) and (Animated Ecuador Tree). Later when he played his game he got the error and later was logged out of his account. He was gone from ROBLOX later on. Mysteries say that he is still on ROBLOX hacked. |
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???b |
"This game has a shut down." This error occurs when a developer of a game shuts down all servers, or an individual server, should the user be in that server. It is nothing to worry about, and the person experiencing it would usually be able to rejoin the game afterward. |
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???c |
"Teleport Failed: The previous teleport is in processing" This error occurs if a game attempts to teleport a player to a place, while another teleport is already in progress. |
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???d |
Happens when a gamepass purchase is confirmed at the same time that the developer shuts down all servers. All of the necessary Robux used to purchase the gamepass disappears, as well as the purchased product not appearing; the developer also does not receive the robux. This destroys the ROBUX. |
- ↑ https://devforum.roblox.com/t/id-142-network-protocol-mismatch-please-upgrade/22596/4
- ↑ https://devforum.roblox.com/t/users-being-disconnected-from-game-error-code-273/227870
- ↑ https://devforum.roblox.com/t/robloxcritical-unable-to-join-any-game/198657
- ↑ https://twitter.com/Roblox/status/1061355401612943360