Template:Notice
A game error message
An error is a piece of information displayed when an unexpected event occurs. Error messages are used when user intervention is required, to indicate that a desired operation has failed, or to relay important warnings (such as warning a computer user that they are almost out of hard disk space). Error messages are seen widely throughout Roblox and are part of every Roblox version.
On the game client, if an error has occurred, a said error will appear in the center of the screen in the form of a gray dialog box, which will tell the user specifics about the error and give them multiple methods to proceed. On the website, the error will appear in the form of a separate page, typically with a Roblox-themed image to go along with it.
Website Errors
| ID # (Error Code) | Description | Images |
|---|---|---|
| Down For Maintenance | "We're making things more awesome. Be back soon."
Displayed when the administrators have locked down the site in order to fix something that went wrong in the background. This screen is also used for when the site is closed for maintenance. This is what the test websites currently lead to. |
New maintenance page (2018-present) Old maintenance page |
| Too Many Redirects | The message varies depending on the browser
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Google Chrome error  Too many redirects error |
| Updating Avatar Error | "Items you don't own in this outfit: (X)"
Displayed when trying to wear a limited hat that has traded or sold, or wearing a previously deleted item. 1 will be replaced with the number of unavailable items. |
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| Unexpected Error | "An unexpected error occurred. Please try again later."
Displayed when changing the error number in the error page URL to a non-existent error number. |
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| 400 | "There was a problem with your request."
Displayed when the web request made by a device is invalid or otherwise incorrect. |
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| 403 |
"You don't have permission to view this page." Displayed when attempting to view a restricted page (for example staff only pages) that the user cannot access, or when the user is IP banned. |
  IP Ban on Chrome Web Server Access Denied   Old Access Denied   |
| 404 | "Page cannot be found or no longer exists."
Displayed when the URL leads to a page that could not be found or does not exist. Will occur often due to an invalid URL or when players puts the ID of someone that got terminated from Roblox. |
  Old Page Not Found   |
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500 |
"An unexpected error occurred"
Displayed when the server has encountered an internal error or misconfiguration and was unable to complete the web request. |
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| 504 | The message varies depending on browser
"roblox.com took too long to respond." Displayed during a web-host timeout, which can be caused by Roblox maintenance/server downtime or by faulty internet connection from the user. |
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| Game Pass Loading Error |
"Failed to load Game Passes. Please try again later." Displayed when the request to retrieve game passes fails, which can be caused due to Roblox issues or by faulty internet connection from the user. Also known to occur when attempting to view game passes using the Internet Archive website. |
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| 805 | "Page cannot be displayed due to invalid IP"
Happens when Roblox is attempted to load on some VPNs, or when an invalid IP is used to load the website. |
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Game Client Errors
References
| ID # (Error Code) | Description | Images | |
|---|---|---|---|
| Client Crash |
"An unexpected error occurred and Roblox needs to quit. We're sorry!" Displayed as a generic error message shown during a client crash, which can be caused by running out of memory, having a high ping, extreme lag, or connecting to the game while using a known exploit. |
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| Connection Fail | "Failed to download or apply critical settings, please check your internet connection."
Displayed when the DNS resolution has failed while connecting to Roblox or when the user loses the internet. |
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| Launch Error |
"An error occurred trying to launch the game. Please try again later" Mobile version (Android): "Sorry! The game failed to start for an unexpected reason." Displayed when the client fails to launch while joining a game, which can be caused by a faulty internet connection or by Roblox maintenance. |
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| Loading error 0x1 (Intentional) |
"Roblox cannot startup. User code = 0x1" A "error" given to users that violated the roblox TOS, These "errors" were commonly given out to players who have created adult/18+ material., it might have been replaced with ID 610 (Error Code: 610). Also see "Ban" |
 The error that would show up every time an "error banned" user tried to join a game | |
| Purchase Error | There are three variations of this error:
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| 6 | "An error occurred while starting Roblox; Details: ... Error Code: 6"
Displayed when the launcher times out while downloading a new version or launching a game, which can be caused by the faulty internet connection or anti-virus detections. |
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| 17 (279) | "Failed to connect to the Game. (ID = 17: Connection attempt failed.) (Error Code: 279)"
Displayed when the client was unable to connect to the game server, which can be caused by website blocks on the user's internet, or when Roblox is experiencing downtime or other issues. It can sometimes occur when a user attempts to rejoin a server before Roblox disconnects them from their previous visit, this error can cause users to lose progress on their previous visit. |
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| 146 (279) | "Failed to connect to the Game. (ID = 146: Illegal teleport destination.)"
Displayed when the client attempts to teleport to a place that is inactive or in a different game universe from the start place. |
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| 148 (279) | "Failed to connect to the game. (ID = 148: Roblox version is out of date. Please uninstall and try again.)"
Displayed when the Roblox launcher or client is outdated and must be reinstalled. |
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256/274 |
"Developer has shut down all game servers or game server has shut down for other reasons, please reconnect (Error Code: 256)" "The game's developer has temporarily shut down the server. Please try again. (Error Code: 274)" Displayed when a developer manually closes a game server, or when a player is banned while in-game. |
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| 260 | "There was a problem receiving data, please reconnect. (Error Code: 260)"
Displayed when no data is being received by the Roblox web servers. |
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| 261 | "Error while receiving data, please reconnect." "There was a problem streaming data, please reconnect. (Error Code: 261)" Displayed when the server fails to send feedback for data requests, which can be caused by the faulty internet connection or Roblox downtime or other issues. |
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| 262 | "There was a problem sending data, please reconnect. (Error Code: 262)"
Displayed when a game cannot load after data fails to send. |
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| 264 | "The same account launched the game from a different device. Reconnect if you prefer to use this device. (Error Code: 264)" "You are already playing a game. Please shut down the other game and try again." Displayed when attempting to join a game while the user is already inside of a game on a different device. This error can indicate an unknown/unwanted user on an account. |
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| 267 | "You were kicked from this game: [Reason] (Error Code: 267)"
Displayed when a user is kicked from a game session using a script (which includes admin commands). This error is typically not caused by Roblox, but rather by a script inserted by the game developer. |
Unspecified reason Old Kick Error, No reason field | |
| 268 | "You have been kicked by the server. Please close and rejoin another game (Error Code: 268)" "You have been kicked due to unexpected client behavior. (Error Code: 268)" Displayed when a user is kicked from the game and is forced to join another server. This can occur from general connection issues, and in some cases when using exploits or for having a lot of lag. |
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| 271 | There are two variations of this error:
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| 272 | "Disconnected due to the Security Key Mismatch (Error Code: 272) "Lost connection due to an error. (Error Code: 272)" On August 14th, 2018, this error occurred for an unknown reason, and many players were not able to play Roblox. This was fixed the next day. Also displayed when a user attempts to join the game while an exploit is loaded. |
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| 273 | "Disconnected from the game, possibly due to the game joined from another device (Error Code: 273)"
Displayed when a user joins a game using another device, and sometimes can occur when a user is in-game while warned or banned. |
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| 275 | "Roblox has shut down the server for maintenance. Please try again. (Error Code: 275)" "Roblox has shut down this game server for maintenance (Error Code: 275)" Displayed when Roblox closes a game server for maintenance or if a game is deleted by a Roblox staff member while being played. |
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| 277 | "Lost connection to the game server, please reconnect (Error Code: 277)" "Please check your internet connection and try again. (Error Code: 277)" Displayed when the client has one of many different internet connection issues while inside of a game. May also occur if Roblox servers are experiencing issues, also known as Random Disconnects. |
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| 278 | "You were disconnected for being idle 20 minutes (Error Code: 278)"
Displayed when a player is idle in a game for 20 or more minutes. This feature is intended to prevent users from wasting the Roblox server space. |
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| 517 | "This game is currently unavailable. Please try again later. (Error Code: 517)" "This game has ended. (Error Code: 517)" Displayed when a client attempts to join a server that is in the process of closing, or when a player attempts to rejoin a server before Roblox disconnects them from their previous visit, this error can also occur if the player tries to join the same server they got disconnected. |
  Error Variation | |
| 522 | "Followed user has left the game (Error Code: 522)" | "The user you attempted to join has left the game (Error Code: 522)"
Displayed when a user attempts to follow a player into a game after the player they are following has left. |
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| 523 | "The status of the game has changed and you no longer have access. Please try again later. (Error Code: 523)"
Displayed when a user attempts to join a game that has been set to Private. Also, displayed when a user attempted to join a server but all players left |
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| 524 | "Not authorized to join this game. (Error Code: 524)" "You do not have permission to join this game. (Error Code: 524)" Displayed during Roblox downtime, after attempting to join a VIP server they cannot join, or when attempting to join a game as a Guest. |
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| 529 | "An Http error has occurred. Please close the client and try again. (Error Code: 529)" "We are experiencing technical difficulties. Please try again later. (Error Code: 529)" Displayed when an HTTP error occurs due to issues on either the client or server. |
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| 610 | There are ten variations of this error:
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With Private Servers | |
| 769 | "Teleport Failed: Unknown exception. (Error Code: 769)" "Teleport failed due to an unexpected error. (Error Code: 769)" "Reconnect was unsuccessful. Please try again. (Error Code: 769)" Displayed when teleportation to another place while in-game fails for various reasons. This can also be displayed that can the internet connection has been disconnected already. |
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| 770 | There are two variations of this error:
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| 771 | "Teleport failed, the server is no longer available. (Error Code: 771)"
Displayed when attempting to teleport to a game server that no longer exists or has been closed. |
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| 772 | "Teleport failed, the server is full. (Error Code: 772)"
Displayed when attempting to teleport to a full game server. |
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| 773 | There are two variations of this error:
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