This page contains a list of Roblox and Roblox-related emails. All Roblox emails end in "@roblox.com" (with the exception of @gdpr-rep, @generalagent.co.kr, @usk.de and @dsa-rep.nl). Please note that most requests should go to the support form, including account issues.
Please have common sense before emailing any of the emails below. Most are designed for one specific purpose, as explained in the below table. When in doubt, use the support form.
Roblox emails[]
| Status | Notes | |
|---|---|---|
| info@roblox.com | Active | The main support email. You can't contact them directly from your email provider. Do not email this account directly. Use the support form. |
| support-en@roblox.com | Active | Used to redirect support form requests to their Zendesk waitlist. Localized for English users. Do not email this account directly. Use the support form. |
| soporte-es@roblox.com | Active | Used to redirect support form requests to their Zendesk waitlist. Localized for Spanish users. Do not email this account directly. Use the support form. |
| appeals@roblox.com | Active | Used for appealing moderation actions. Do not email this account directly. Use the support form.[1] |
| accounts@roblox.com | Active | Used to send 2-Step Verification codes. |
| devrelations@roblox.com | Active | Used by developers for direct contact with Developer Relation Staff.[2][3] |
| devawards@roblox.com | ||
| dev-events@roblox.com | Active | Used by developers to contact a Program Staff about questions or concerns related to becoming an event organizer on "events.roblox.com".[4] [5] |
| devex@roblox.com | Active | Used by developers for assistance and information regarding DevEx. |
| featuredgames@roblox.com | Active | Used to submit games for the featured games program. |
| licensing@roblox.com | Active | Used for licensing purposes. |
| stars@roblox.com | Active | Used for Stars Program purposes.[6] |
| starspayouts@roblox.com | Active | Support team for receiving Stars Program payouts.[6] |
| press@roblox.com | Active | Support team for helping developers communicate with press. Seen twice, on this post and the RDC23 FAQ for Press members |
| songclearance@roblox.com | Active | Used by creators which requested to provide evidence of audio licenses when Roblox requests for them.[7] |
| copyright_agent@roblox.com | Active | Roblox copyright agent. Used by copyright owners for taking down assets that are infringing copyright.[8] |
| trademark_agent@roblox.com | Active | Roblox trademark agent. Used by trademark owners for submitting an trademark infringement notice for content which infringes their trademark.[9] |
| privacy@roblox.com | Active | Privacy Manager at Roblox. [10] |
| roblox@gdpr-rep.com | Active | Roblox representative in the European Union. This is the first known Roblox email not ending in @roblox.com[10] |
| Roblox@generalagent.co.kr | Active | Privacy representative at Republic of Korea . This is the second known Roblox email not ending in @roblox.com[11] |
| jugendschutzbeauftragter-roblox@usk.de | Active | Roblox EU youth protection officer. This is the third known Roblox email not ending in @roblox.com[12] |
| Roblox@dsa-rep.nl | Active | Used by EU Officials to contact a Roblox Legal Representative in the Netherlands for EU DSA Reports. This is the fourth known Roblox email not ending in @roblox.com[13] |
| rbx-support-de@roblox.com | Active | Used for German support inquiries. This is the only email that acts as the support form that can be directly emailed. |
| safety-contact@roblox.com | Active | Used to handle illegal content reports under the Digital Services Act in the EU. Do not email this account directly, use the Illegal Content Report Form |
| dsa-submission@roblox.com | Active | Used to handle illegal content reports under the Digital Services Act in the EU. Do not email this account directly, use the Illegal Content Report Form |
| dsa-contact@roblox.com | Active | Used by EU Officials who wish to communicate regarding EU DSA.[13] |
| bugbounty@roblox.com | Active | Used for reporting bugs and vulnerabilities to Roblox. Related to bug bounties.[14] |
| hackerone@roblox.com | Active | Used for bug bounties. Acts like a proxy for the email bugbounty@roblox.com |
| IR@roblox.com | Active | Roblox investor relations.[15] |
| corpeng-help@roblox.com | Active | Used by Roblox employees and internal partners to request help with internal services. Do not email this account, doing so may result in your account being banned. |
| password_reset@roblox.com | Inactive | Used for to send out password reset emails. [16] |
| ipcontent_removal_request@roblox.com | Inactive | Formerly used by developers for requesting IP infringing content removed from the website. Email copyright_agent@roblox.com instead. |
| RDCsafety@roblox.com | Inactive | Monitored 24/7 during RDC 2019, watching for any security concerns.[17] |
|
Inactive | Used for the company iEnergizer in 2021 to use temporarily. Originally presumed to be some sort of contact with administrators. |
| alerts@roblox.com | Inactive | Used to send alerts. This has since only been used by Roblox's systems internally to alert Engineers if a user has attempted to impersonate as a Admin, Moderator or CS. |
| event@roblox.com | Inactive | Used for the legacy site "events.rbx.com". Originally presumed to be used for real life event scheduling, or an email to the events department. |
| dmca@roblox.com | Inactive | Used for DMCA reports. This has ever since been inactive. Email copyright_agent@roblox.com instead. |
| legal@roblox.com | Inactive | Used by companies and/or governments for legal inquiries. |
| assessment-support@roblox.com | Unknown | Used by new Roblox employees to get support from management on the topic of their Cognitive Roblox assessment.[18][19] |
| accounting@roblox.com | Unknown | Unknown. Presumed to be an email to the accounting department. |
| advertising@roblox.com | Unknown | Unknown. Presumed to be an email to the advertising department. |
| adreporting@roblox.com | Unknown. Presumed used for reporting ads. | |
| beyond-corp-admins@roblox.com | Unknown | Unknown. Presumed to be used with Google BeyondCorp. |
| blog@roblox.com | Unknown | Unknown. Presumed to be used with the Roblox blog. |
| codes@roblox.com | Unknown | Unknown. |
|
Unknown | Unknown. |
| director@roblox.com | Unknown | Unknown. |
|
Unknown | Unknown. |
| feedback@roblox.com | Unknown | Unknown. Presumed to be some sort of feedback. |
| education@roblox.com | Unknown | Unknown. Presumed to be used for educational Roblox sites. |
| jobs@roblox.com | Unknown | Unknown, likely to be used for jobs at Roblox. |
| free-games@roblox.com | Unknown | Unknown. |
|
Unknown | Unknown. Presumed to be an email to the sales department. |
| play@roblox.com | Unknown | Unknown. |
| recruiting@roblox.com | Unknown | Unknown. |
| fanart@roblox.com | Unknown | Used to send in Roblox fan art to be featured in a Roblox blog and Facebook post. |
| toolbox@roblox.com | Unknown | Unknown. Presumed to be people who manage the toolbox. |
| webmaster@roblox.com | Unknown | Unknown. Presumed to be used with Google Webmasters. |
| email_validate@roblox.com | — | Verification email for email verification.[20]
|
| no-reply@roblox.com | — | Used when an email is sent that does not allow a reply. Any emails sent to this email will fail to send. |
Related emails[]
Although not directly related to Roblox administration or support, the below email is significant enough to be mentioned.
| Status | Notes | |
|---|---|---|
| customer_service@jazwares.com | Active | The support email responsible for Roblox toys. |
References[]
- ↑ https://devforum.roblox.com/t/reminder-regarding-permissible-links/61736
- ↑ https://devforum.roblox.com/t/holiday-schedule-for-devrel-team/66080
- ↑ https://devforum.roblox.com/t/developer-awards-phase-1-swag-bags/885345
- ↑ https://create.roblox.com/docs/production/community/event-organizers
- ↑ https://devforum.roblox.com/t/host-your-own-virtual-meetups-community-events/811364
- ↑ 6.0 6.1 https://devforum.roblox.com/t/find-out-more-about-the-stars-program/146373
- ↑ https://en.help.roblox.com/hc/en-us/articles/23359485439124-Audio-Upload-License-Agreement
- ↑ https://create.roblox.com/docs/production/publishing/dmca-guidelines
- ↑ https://en.help.roblox.com/hc/en-us/articles/115004647846-Roblox-Terms-of-Use
- ↑ 10.0 10.1 https://en.help.roblox.com/hc/en-us/articles/115004630823-Roblox-Privacy-and-Cookie-Policy
- ↑ https://en.help.roblox.com/hc/en-us/articles/15685139483924-Privacy-Policy-Addendum-for-Users-in-Republic-of-Korea
- ↑ https://en.help.roblox.com/hc/de/articles/4401758349844-Impressum
- ↑ 13.0 13.1 https://en.help.roblox.com/hc/en-us/articles/13061336948244-EU-Digital-Services-Act
- ↑ https://devforum.roblox.com/t/roblox-security-bug-bounty-update/900181
- ↑ https://ir.roblox.com
- ↑ https://en.help.roblox.com/hc/en-us/articles/203313070-I-Forgot-My-Password
- ↑ https://web.archive.org/web/20190821205547/https://www.rdcglobal.com/safety-security
- ↑ https://support.at.robloxlabs.com/hc/en-us/articles/5231095285015-Can-I-request-an-extension-on-my-assessment-deadline-
- ↑ https://support.at.robloxlabs.com/hc/en-us/articles/5231076652055-What-should-I-do-if-I-encounter-an-issue-which-prevents-me-from-completing-my-assessment-
- ↑ https://en.help.roblox.com/hc/en-us/articles/203313350-Verify-Your-Email-Address