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Ice screenshot 20170809-112245

A message about ongoing maintenance in an orange banner on the website

On Roblox, Maintenance is when Roblox staff temporarily shut down the entire website and services to perform crucial updates or general maintenance. Once maintenance starts, players will be unable to connect to servers, and players already in games will be automatically kicked from servers. During maintenance, any attempts to go to a Roblox page will be redirected to a generic maintenance page.

Mqdefault (1)-0

A player losing connection in-game during maintenance

Prior to maintenance, yellow banners will be displayed on the website, informing all players about the maintenance to prevent any sitewide panic. They may alert players that access to servers will temporarily be unavailable.

Some maintenances do not require the website to be shut down. Instead, an orange banner will appear on the website, stating that the website is currently undergoing maintenance and that players may experience connection issues when joining or playing a game.

Maintenance usually occurs when most people are asleep or at school in different time zones. However, in emergencies, maintenance may start at any time, sometimes without notice.

Opening a Roblox maintenance bookmark while Roblox is not in maintenance will redirect to the home page.

Online and in-game maintenance bugs

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This is an example of a server running during maintenance.

  • Sometimes during maintenance, some of the game servers are not fully shut down. These servers and clients in-game will be unable to request data for Roblox assets. Within the next 5 minutes or so, some servers will be forced shut down based on the command given by the maintenance team.
  • Sometimes during maintenance, players can still teleport to other games/places without getting a connection error.
  • If you're trying to save/publish changes to a game in Roblox Studio during maintenance, a message will pop-up saying "You need to log into ROBLOX in order to save". However, pressing the OK button will automatically exit you off the place and discard any and all work.

Wall maintenance

Walloffline

An example of a group wall being shut down for maintenance

Wall maintenance is a period of maintenance where the group wall on every single Roblox group gets removed with the text "Wall is temporarily offline for maintenance, please retry later."

Maintenance banners

MaintenanceBanner

The current maintenance banner.

Typically, an orange banner proclaiming that "Roblox will be down for maintenance" will be displayed on the Roblox website as a warning to players that the website will be shutting down shortly. When Roblox is playable during maintenance, the banner will instead say "Roblox is currently undergoing maintenance. You may encounter connectivity issues."

During maintenance phases where purchasing Builders Club or Robux are disabled, an additional banner may be present alerting users of their inability to make any real-life purchases on Roblox.

Banners

In-game maintenance GUI (Phishing)

Main article: MGX Gui
MgxMobile

An instance of an MGX GUI

The in-game maintenance GUI is a GUI published on places made by users who attempt to steal ROBUX from Roblox admins. This will tell players to enter login information to play the game. Mostly new inexperienced users try to get through by putting their login information. When full information is entered, it sends the logs that can be used by the publisher. As the publisher gets in, they take something from, such as currency, inventory, emails, etc. or also closing account or trying to get the account banned. The publisher may be likely to be banned or terminated, and the stolen account's lost items may be retrieved by contacting appeals@roblox.com or info@roblox.com with evidence.

On this GUI, there is a message that says Roblox is undergoing maintenance; these claims are false, as there is no available code like scripts to put ROBLOX into undergoing maintenance, and real maintenance messages will NEVER ask for ANY log-in info.

Variations to the maintenance page

Throughout Roblox's history, multiple maintenance pages have been used.

Time Period Images Present on Maintenance Page Text on Maintenance Page Remarks
Summer 2008–January 2012
ROBLOXMaintenance

The Entire Page.

OH NOES

The image shown was Builderman in a Bright red team with the O NOES Hat.

We are upgrading ROBLOX!

Stay Tuned... We'll be back online soon.

YOU WILL BE REDIRECTED TO ROBLOX WHEN WE ARE BACK UP

We are currently performing a scheduled maintenance. Our site will be back up shortly!

The site is currently offline for maintenance and upgrades. Please check back soon!

After the maintenance was completed, the text would change to "We have performed maintenance that requires you to restart your browser. PLEASE CLOSE YOUR BROWSER and revisit www.roblox.com."

This maintenance page features the O NOES hat. Despite going through multiple changes, it was used for three and a half years from 2008 and is the longest used maintenance screen.

2009?–May 2014
Second maintenance
The site is currently offline for maintenance and upgrades. Please check back soon! From left to right, the ROBLOXians present on the maintenance page are Matt Dusek, DocStrange, Erik.cassel, Builderman, Telamon, Wookong, and Noob007. Despite Erik's death in 2013, this image was still used for another year after that.

It was used as an alternate maintenance screen starting in 2009 but was also the screen when ROBLOX was forced offline besides maintenance (connection issues, DDoS, etc.).

It has 6 buttons, each one a letter spelling ROBLOX that would reload the page.

May 2014–February 19, 2015
Roblox Maintenance

The Image shown above the "SHH!"

SHH!

ROBLOX is down for maintenance right now.

Even great builders need rest.

The ROBLOXian sleeping in this image is Builderman.
February 19, 2015–July 31, 2015
Offline 20150219

Default Version.

Img ohnoes

O NOES Version.

ROBLOX is undergoing scheduled maintenance.

ROBLOX will be down for maintenance for the next 60 minutes.

There were two variants to this maintenance page. One features the O NOES hat while the other features a hard hat.

This maintenance page has a timer, which tells how many minutes and hours of maintenance time. However, it is only counting down to the predicted time as to when it is complete and may not have been accurate.

August 1, 2015, January 1, 2017–2018
Fifth maintenance

The fifth maintenance page.

The site is currently offline for maintenance and upgrades. Please check back soon! The password to go to ROBLOX is hidden.
February 18, 2015
Payment System Unavailable
Our payment system is currently under maintenance. Please check back shortly! This page is only used during periods where making real-life purchases on ROBLOX is disabled.
2015
Img roller-1-
ROBLOX maintenance is complete. You must restart your browser to get into ROBLOX.

This page only appears after maintenance is finished. This tells players to restart but may sometimes not work on the first try. This page will pop up when the first servers on ROBLOX go back online. it is the same image as the login screen but it says BACK ON TRACK.

November 21, 2015–September 26, 2018
Maintenance Page 20-15
N/A

Similar to the 2009 Maintenance screen, This does not show the text "The site is currently offline for maintenance and upgrades. Please check back soon!". This also has the Early 2015 Maintenance picture instead of the 2009 Maintenance picture.

2018–Present
Password2018
A1
We're making things more awesome. Be back soon.

As of Late 2018, This screen is now used. However, it shows the Writable Text Box with 6 buttons, One each spelling ROBLOX. Clicking on them will refresh the page.

This maintenance page currently has a web address: https://c0.rbxcdn.com/offline.htm

Start a Discussion Discussions about Maintenance

  • Right now Roblox is not working

    2 messages
    • its not working 
    • agreed.
  • roblox shutting down

    3 messages
    • Maintenance is a good thing, for the past two days I've been having audio problems with ingame sounds(all sounds other than manually chang...
    • well, ive had about 3 cases of roblox shutting down. ive never seen a roblox shutdown at night or at school. the first case I saw of rob...
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