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Ice screenshot 20170809-112245

A message about ongoing maintenance in an orange banner on the website containing old Robux ads

Mqdefault (1)-0

A player losing connection in-game during maintenance

On Roblox, maintenance occurs when Roblox staff temporarily shut down the entire website and services to perform crucial updates or general maintenance. Once maintenance starts, players will be unable to connect to servers, and players which are already in experiences will be automatically kicked from the servers. During maintenance, any attempts to go to a Roblox page will be redirected to a generic maintenance page.

Before maintenance, yellow/orange banners will be displayed on the website, informing all players about the maintenance to prevent any site-wide panic. They may alert players that access to servers will temporarily be unavailable. Sometimes, a banner may not be displayed if maintenance is unexpected or unscheduled.

Some maintenance does not require the website to be shut down. Instead, an orange banner will appear on the website, stating that the website is currently undergoing maintenance and that players may experience connection issues when joining or playing a game.

Before, maintenance usually occurred when most people are asleep or at school in different time zones. However, by 2019, maintenance was usually rare, although may start at any time in emergencies, most likely without notice.

On October 29, 2021, the maintenance message had re-appeared for the first time in 2 years. It occurred due to a major internal system issue. This has also been the longest time that Roblox ever went into maintenance, clocking in at three days.[1][2][3]

Opening a Roblox maintenance bookmark while Roblox is not in maintenance will redirect to the home page.

Online and in-game maintenance bugs[]

Capture528390124

This is an example of a server running during maintenance.

  • Sometimes during maintenance, some of the game servers have not been fully shut down. These servers and clients in-game are unable to request data for Roblox assets. Within the next few minutes, some servers will be forced to shut down based on the command given by the maintenance team.
    • Sometimes when this happens, Players that respawn turn into the stereotypical yellow ''Noob'' avatars or simply turn into a gray 1.0 character. This is because the server cannot get the information on the player's avatar.
  • Sometimes during maintenance, players can still teleport to other games/places without getting a connection error.
  • Attempting to save or publish changes to an experience during maintenance results in a message that says "You need to log into Roblox in order to save". However, pressing the OK button will automatically exit you off the place and discard all work.

Wall maintenance[]

Walloffline

An example of a group wall being shut down for maintenance

Wall maintenance is a period of maintenance conducted on the group wall, often blocking users from using the group wall with a notice: "Wall is temporarily offline for maintenance, please retry later."

Maintenance banners[]

Typically, an orange banner proclaiming that "Roblox will be down for maintenance" will be displayed on the Roblox website as a warning to players that the website will be shutting down shortly. When Roblox is playable during maintenance, the banner will instead say "Roblox is currently undergoing maintenance. You may encounter connectivity issues."

During maintenance phases where purchasing Builders Club, Premium or Robux are disabled, an additional banner may be present alerting users of their inability to make any real-life purchases on Roblox.

Image Text Time Color
Maintenance bar
The site will be coming down shortly for maintenance. 2014 Red
Red banner
Virtual and real-world purchases are temporarily disabled. 2015 Red
Maintenacebanner16-09
We're currently undergoing maintenance. Purchases for BC or ROBUX may be delayed by a few hours in applying to your account. 2016 Orange
擷取 2016 08 03 23 22 29 607
Trading and the virtual economy are temporarily offline. We'll be back up soon! 2016 Orange
MaintenanceBanner
Roblox is currently undergoing maintenance. You may encounter connectivity issues. 2016-2020 Orange
Orangemsg
Roblox will be down for maintenance starting at about 10:00pm PDT. Thank you for your patience. 2018 Orange
Djiodfn
Looks like something's not working right! Thanks for being patient while we look into it. status.roblox.com 2020 - 2022 Black (with light theme)
Roblox maintenance 2022
We are aware that some players are having issues with joining experiences. Our team is actively working on it. 2022 Black (with light theme)
Roblox broke
We are aware that there is an issue with accessing Roblox. Our team is actively working on it. late 2023 Light (with dark theme)
Maintenance - We are aware that there is an issue with saving changes to avatars on Roblox
We are aware that there is an issue with saving changes to avatars on Roblox. Our team is actively working on resolving this issue. late 2023 Black (with light theme)


In-game maintenance GUI (Phishing)[]

See also: Scam

MgxMobile

An instance of an MGX GUI

The MGX GUI is a fake login prompt used by games to steal login information.

The GUI purports to be a maintenance notice from Roblox, claiming that the website is under maintenance and to re-login to continue playing. However, this is a scam trying to get inexperienced players to type in their login information. When the user clicks the submit button, the username and password information is transmitted to the scammers, which then allows them to log in and hijack the account.

Variations to the maintenance page[]

Throughout Roblox's history, multiple maintenance pages have been used.

Time Period Images Present on Maintenance Page Text on Maintenance Page Remarks
August 8, 2006
August06MaintenanceTIDIED
August06MaintenanceRecreation
Dear ROBLOX Users,

We are in the process of upgrading our system to better servers and more bandwidth, and we should be back up again soon. Sorry about the inconvenience and thanks for your support.

Regards,

The ROBLOX Team

This is the first known instance of a 'Maintenance' screen on ROBLOX. Archived on the Wayback Machine on August 8, 2006. It has a missing image of the ROBLOX logo seen above the text. It is unknown how long this maintenance screen was shown.

Below the top image shows a recreation of how this maintenance screen may of originally appeared before it was archived.

Summer 2008 – October 6, 2011
Image20211030204947
We are upgrading ROBLOX!

Stay Tuned... We'll be back online soon.

You will be redirected to ROBLOX when we are back up.

An image of the OH NOES HAT by builderman. The other variant includes the image. And if you visit this link, it shows Roblox using it for maintenance, however, it is no longer officially used by them.
October 6, 2011 - November 13, 2013
2011Maintenance
Scheduled Maintenance

We are currently performing a scheduled maintenance. Our site will be back online shortly!

This version uses the same format as the previous version, but has a slightly modified website design. This version is no longer officially used by ROBLOX. You can find it by visiting this link.
July 11, 2009 – March 7, 2015
Robloxaprilfools
The site is currently offline for maintenance and upgrades. Please check back soon! From left to right, the Robloxians present on the maintenance page are Matt Dusek, Docstrange, Erik.cassel, Builderman, Telamon, Wookong, and Noob007. Despite Erik's death in 2013, this image was still used for another year after that.

It was used as an alternate maintenance screen starting in 2009 but was also the screen when Roblox was forced offline besides maintenance (connection issues, DDoS, etc.).

It has 6 buttons, each one containing a letter and spelling out "ROBLOX"; clicking on any of the buttons would reload the page.

From 2014 to 2015, this page would be seen for a short time before you would be redirected to the then-latest maintenance page, presumably so Administrators could log in. And if you visit this link, however, it is no longer officially used by ROBLOX.

August 1, 2014 -December 2014
Image20211030211943
SHH!

ROBLOX is down for maintenance right now.

Even great builders need rest.

The Robloxian sleeping in this image is Builderman.

This maintenance page is first known to have been used at the start of August 2014 and was last officially used towards the end of the year.

This maintenance page still exists, and you can see it if you visit this link, however, it is no longer officially used by ROBLOX.

February 18, 2015
PaymentUnavailable Error
Our payment system is currently under maintenance. Please check back shortly!

This page is only used during periods where making real-life purchases on Roblox is disabled.

This image displays a character holding a hammer, truss, and a modern train. This page no longer exists but was still accessible into late 2020.

As of January 2024, this message is currently available here.

April 7, 2015
Apr7-2015 maintenance
ROBLOX will Return at 10 PM Pacific This maintenance page was rarely seen in early to mid-2015 when ROBLOX had a planned time for maintenance to end. It is functionally identical to the 2009-2015 maintenance page except for featuring the 2015-2018 banner with an amended statement on when ROBLOX would come back online.

There is no exactly known time range as to when this maintenance page was in use due to the lack of records.

May 14, 2015September 28, 2018
Maintenance2
Maintenance Page 20-15
Img roller-1-
2015Maintenance
The site is currently offline for maintenance and upgrades. Please check back soon!


ROBLOX maintenance is complete. You must restart your browser to get into ROBLOX.

There is one maintenance page that shows Roblox will be down for Maintenance for 60 minutes, image is not included, but if you go to http://c0.rbxcdn.com/offline.htm on Wayback Machine you will find it in 2015

The input form to bypass maintenance and head to ROBLOX is hidden in one variant, and shown in the other, albeit it is bulkier than in previous versions of the maintenance page. The second image would usually be seen at the start of maintenance before later being redirected to the normal maintenance site with the correct design.


The third one only appears after maintenance is finished. This tells players to restart the page, but may sometimes not work on the first try. This page will pop up when the first servers on Roblox go back online. It is the same image as the former login screen but with the words "BACK ON TRACK". The third image is no longer used since September 2015, and Roblox no longer has a maintenance completion screen since then. The end of the maintenance page still exists, and you can see it if you visit this link, however, it is no longer officially used by ROBLOX.


The fourth one was an early variant, likely used in early 2015 as seen here. This specific maintenance page had Builderman wear the "OH NOES" hat, similar to the maintenance screen in 2008. This maintenance page was replaced with the second image when maintenance occurred on April 7, 2015.

September 28, 2018 - November 28, 2021, September 28, 2023
Maintenance2019Input
MaintenanceOctober2021
We're making things more awesome. Be back soon. The first image includes the writable text box with 6 buttons, spelling out "ROBLOX". Clicking on any of these buttons will submit a form inconclusively, the same way they formerly would on previous iterations of the maintenance page, whilst the other variant only includes the image and still exists. However, only the second variant is still used sometimes by Roblox during maintenance or when the website is closed down.
November 28, 2021 – present
RBLX-Maintenance

November 28, 2021-2022

Maintenance2021 (New logo)

2022–Present

We'll Be Back Soon This variant was introduced after a Datacenter service issue. The page includes a link to the status of Roblox. The maintenance page also takes place in the mobile Avatar Editor background. The variant was discovered through Roblox.com offline page. This variant has only been used until now on the mobile app, while the website version still uses the "We're making things more awesome" screen.


References[]

503 Error

This picture was shown on the website on October 21, 2023, at about 3pm BST

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