
Sample message.

The banner stating the deprecation of Messages before the date changed.
Messages are a website feature that Roblox uses to send notices to the player; these can take many forms. Messages were also a form of communication between two users through the Roblox website prior to October 29, 2024. Roblox also uses messages in the form of system messages to inform users about various changes to their accounts.
Layout[]
Inbox[]
The Inbox holds any messages that have not previously been archived in a list format. Each entry includes the sender, the subject title and preview of body, and the time the message was sent. Users will receive notifications from Roblox or if sent before October 29, 2024; other users that had sent them messages. They can also archive, mark as read, mark as unread, and mark all as read by checking the boxes and clicking the respective action at the top or the bottom of the page. Unopened messages (or messages marked as Unread) will appear as a different color compared to read messages. Users can also do this at the top of a message while reading it, however they cannot mark it as read or unread while reading the respective message.
Sent[]
The Sent tab is very similar to the Inbox, however; it shows messages that a player had sent to others rather than messages that the user is receiving. Unlike the Inbox they cannot do actions such as archiving, marking as read, or marking as unread, and the checkboxes for these actions are not visible either. When opening a message they cannot reply to it either as it is a message said user had sent to another user. As of October 29, 2024 this tab can no longer be filled due to the discontinuation of user messages.
News[]
The News (formerly Notifications) holds announcements sent by Roblox Administrators containing information about events, community activities, and other important updates.
There are messages which are part of a user's Inbox. They are automatically sent to a user on Roblox, and cannot be archived, since they automatically delete themselves after a given period of time. News posts usually notify users about recent updates, which go anywhere from critical bug patches to advertisements about the latest gear.
Archive[]
The Archive holds any messages that have been archived from the Inbox. Messages are not deleted, so any previous message that has been archived can be viewed here and restored if necessary. Much like the Inbox they can mark messages as read and mark them as unread but the option to mark all as read is not available and instead of archiving messages the option to send them back to their inbox is available instead. Any message including ones sent from other users can be archived here and sent back to the inbox if the users wish.
Requirements[]
Prior to the discontinuation of user messages, in order to message another user, a player must have met these requirements:
- Account must have been 13+ (<13 users could still message friends after this feature was implemented).
- Privacy settings for "Who can message me?" must have been set appropriately.
- Account must have been older than one day.
Types of messages[]
Type | About | Screenshot |
---|---|---|
Welcome Message | When a user joins Roblox they will receive a message from Roblox ![]() ![]() |
![]() Example of welcome message as of November 2023. |
Friend requests | After sending a friend request, a message will be sent to the user who sent the friend request to notify that their request was accepted. | ![]() Example of accepted friend request. |
Trading messages | When sending Trades, a notification will be received in the form of a message when the trade is accepted, declined, or countered. Users also receive message notifications when they receive a trade request. | ![]() Example of Trade message. |
Premium subscription | After a Roblox Premium subscription has expired, the user will receive a message notification informing them that they no longer have premium benefits. | ![]() Example of Premium message. |
UGC marketplace refund messages | If a user purchases a UGC Roblox item that gets a Content Deletion, they will usually receive a refund in Robux for the full amount they paid. If a user is refunded or not depends on if Roblox has already done a refund wave for the specific item. Before Roblox updated the way they handle moderated marketplace items, purchasing a content deleted item after the refund wave had already occurred would result in no refund. This is no longer possible as moderated UGC is now privated. | ![]() Example of refund message. |
Private server price change | If a user owns a Private server with automatic renewal on and the developer changes the price, Roblox will turn off automatic renewal for the private server and the user will receive a message notification regarding the change. | ![]() Example of price change message |
Suicidal Help Messages | The helpful letter message is an automatic message is sent out to users who utilize Roblox to articulate their struggles with life and possibly the intent of ending their own life. The purpose of this message is to encourage them to stop sharing it on the site, and rather reach out for help otherwise. | ![]() |
Team Create invitation | If a user is invited to a Team Create for a game, the user will receive a message notification letting the user know they can contribute and edit the game. | ![]() Example of team create invitation message |
Developer feedback | Developer feedback messages can be sent out to members of the Developer forum if the Roblox Developer Relations department wants feedback. | ![]() Example of a developer feedback message |
Media disapproval | The media disapproved message is sent out to user which uploaded audio that got disapproved for various reasons. The message lets the user know the reason it was denied as well as the amount of Robux refunded. | ![]() Example of a media disapproval message |
Account Age Up | If a player had their account age set to an age below 13, upon turning 13 they will get a message saying their privacy settings has been changed. | ![]() Example of an Account Age Up message |
Appointed Group Owner | If a player is transferred as an owner of using a group using the owner detail in Configure Group then they will receive this message. | ![]() Example of a group ownership appointed message |
Insufficient Private server funds | When a users private server attempts to renew and the user does not have enough Robux to afford the renewal they will receive this message. | ![]() Example of an insufficient private server funds message |
Roblox credit pending | If a user owns moderated classic clothing (classic shirts, pants, or t-shirts), they will eventually receive a message offering them a refund and to accept the agreement. The clothing must not be made by the user themselves and they must have not known about the asset being against the rules at the time. | ![]() Example of a Roblox credit pending message |
Premium Payout received | If a user gets enough premium users or enough play time from premium users they will receive a Premium Payout and when they do receive this they will receive a message notifying them about this. | ![]() Example of a Premium Payout message |
Copyright content removed | If a player or third party successfully takes down an experience or asset for legal reasons, the uploader of the content will receive a message telling them what content they had was copyrighted, who the owner is, and whether it is their first or second DMCA strike. | ![]() Example of a copyright content removed message |
Refunded Robux purchase | If a Robux purchase is refunded, the player will have their Robux removed and receive this message. Since Robux is non-refundable, this message is usually followed by a ban. | ![]() Example of a Robux refund message |
Right to Erasure | If a user that has played your game requests their account to be deleted, the developer will receive this message. If the game(s) in question did have a datastore you must remove that specific user-id since Roblox will eventually take action against your account. | ![]() Example of a Right to Erasure message |
Content Against Community Standard | This message is sent out when a user uploads an asset that goes against Roblox Community Standards for various reasons. The message would include the asset in question along with the reason. Moderation action may also be taken along with the message | ![]() Example of "Content Against Community Standard" message. |
Group Name Changed | This message is sent out whenever a group that a user is in changes their name. | ![]() Example of "Group Name Changed" message. |
Membership Removed | This message was sent out to some users who purchased Builders Club using a bug in November 2024. Those who received this message had their membership removed from their accounts, and the cost refunded to their gift card balance. | ![]() Example of "Membership Removed" message. |
Deprecation[]

Initial banner regarding the deprecation.

Second (and live as of October 8, 2024) banner regarding the deprecation.
On October 2, 2024, A banner appeared on the Messages page, stating its deprecation on October 7. This prompted a private discussion on the Roblox developer forum by Desiccate titled "Removal of Inbox Messages is an awful idea", in which the official Roblox account replied stating that more information would be coming at a later date. Despite this banner and the discussion surrounding this deprecation, an official statement was not announced by Roblox until October 8 – one day after the planned deprecation date – when Roblox announced that private messaging will be removed between users, with its only purpose to receive messages from the official Roblox account.[1] The deprecation date of the Messages page was also changed from October 7 to October 29, 2024, and the banner was updated to reflect this change.
Trivia[]
This section is a trivia section. Please relocate any relevant information into other sections of the article.
- In the past, if you went to the Sent tab and clicked on a message, it would have said [USERNAME] wrote even though it's actually [YOUR USERNAME] that wrote it.
- People were able to send messages to themselves by clicking "(View Public Profile)" at your Profile and clicking "Send Message". This was later removed, and now the buttons are removed when viewing your profile.
- Because of an update, you can no longer delete messages from users; now you can only send them to your archive.
- Players frequently complain about spam bots, which happened until the User-to-User messaging was removed.
- Although players cannot send messages to non-friends in a <13 account, they will still receive messages from the official Roblox
account.
- Messages used to be the main way of communication before the Chat was implemented.
- There is also a message that Roblox will send you if you reported something and the report was accepted. Players are most likely to get one if the thing you reported has been banned.
- News were once called "notifications", which caused confusion to new users. The name was changed to "News" as a result to the confusion.
- News posts are were usually sent by admins, but now it is only labeled as Roblox.
- There used to commonly be surveys for 1,000 Robux if the player participated in events, and many more important messages. Currently, they are mainly just news and community activity.
- Before 2018, it was possible to send messages to multiple recipients at once. This ability was likely removed to prevent spamming.
- On the 13th birthday message, a space is missing after one of the full stops ("your preference.If you")
References[]
- ↑ Roblox (2024, October 8). "Sunsetting User-to-User Inbox Messaging". From DevForum. Archived from the original on October 8, 2024.
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